Office and Financial Service Manager

Convergint is looking for a full-time, enthusiastic, results driven and forward-thinking Office & Financial Services Manager to join our amazing culture. In this role, you will be responsible for the delivery of the contractual/administrative requirements of the overall business. Together with Operations Managers/Supervisors, Project Managers, Service Operations Managers and satellite office leaders, holds accountability for the profitability of all service and installed related business.

As an Office & Financial Services Manager, you are a part of a dynamic team that allows you to grow as Convergint grows.

This position serves as a coach/leader, balancing individual contribution with team leadership responsibilities. The Office & Financial Services Manager is expected to personally perform key operational and financial functions while leading, developing, and supporting team members to achieve departmental objectives, drive operational excellence, and deliver exceptional customer service.

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You have a passion for providing world-class service to customers, colleagues and communities. You are a person of integrity with a commitment to growth, accountability and delivering results. You want to join an organization with a positive culture that embraces equal opportunity and allows everyone to be the best version of themselves at work and home. You want to grow with us and deliver results as an exceptional Office & Financial Services Manager.

With 20-years of proven growth and exceptional performance, our mission is to be our customer’s best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide.

• Convergint's greatest strength is our people! Every colleague is encouraged to participate in our Recruit Awesome People program, helping us grow Convergint by promoting our colleague-first culture and referring top talent to the Talent Acquisition Team and hiring managers.

Project responsibility for the implementation of installed business:

• Directly manage and execute booking packages and processes related to project kickoff while ensuring team adherence to established procedures and standards.
• Participate in pre-bid reviews and sales-to-operations turnovers as appropriate, providing guidance and support to team members throughout the process.
• Ensure contract compliance through personal oversight and by coaching team members on contractual requirements and risk mitigation.
• Actively participate in monthly and weekly operations meetings while facilitating communication, collaboration, and accountability within the team.
• Partner with project managers to improve quality of work, operational efficiency, and customer satisfaction, while mentoring and supporting continuous development of project administration staff.
• Provide leadership, direction, and day-to-day support to the team, ensuring consistent execution of project-related processes and achievement of departmental goals.

Financial responsibility for business related operations:

• Personally oversee and support the accurate and timely billing of contracts while ensuring team members consistently meet billing standards and deadlines.
• Monitor and drive the profitability of installation work through direct involvement and…