Store Manager, Retail & Store Manager

Overview

Join to apply for the Store Manager role at Journeys
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Journeys is a teen retail leader with an emphasis on footwear and unique specialty items including apparel, backpacks, hats and accessories. With more than 800 stores in all 50 US states, Puerto Rico and Canada, Journeys offers popular brands that cater to the teen lifestyle, including Converse, Vans, Dr Martens, UGG, Adidas, Timberland, Birkenstock, Crocs and Hey Dude. The in-store Journeys experience features an energetic environment, friendly, passionate staff, and an inclusive atmosphere where self-expression is encouraged and embraced.

Journeys is an attitude you can wear.

To recruit, hire, train, and manage store personnel to achieve store and personal sales goals, control expenses, and protect company assets while pursuing growth opportunities.

• Meet and exceed store and personal sales goals and standards of performance
• Recruit, interview, and hire high-caliber employees with in-store needs
• Train and develop a successful sales team
• Provide feedback, coaching, and accountability to all employees by enforcing all company policies and practices
• Ensure that all company initiatives are properly implemented and to the standard of the company direction
• Conduct monthly performance reviews
• Recognize talented staff and develop them for growth within the company
• Supervise and manage all aspects of daily store operations
• Supervise and manage all aspects of Loss Prevention practices
• Plan weekly staffing schedules in compliance with schedules policy
• Provide a fun, full service experience to all customers
• Resolve customer issues effectively
• Complete bank deposits
• Understand the Journeys culture and demonstrate it to the team

• Prior retail management experience preferred
• 1–2 years retail sales experience
• Excellent interpersonal and customer service skills
• Desire to succeed in fast-paced retail environment
• Willingness to learn
• Completion of all training programs leading up to Manager in Training position or equivalent training
• Ability to work 45 hours per week
• Ability to work night and weekend shifts
• Ability to climb, reach, bend, and lift up to 50 pounds
• Stand for long periods of time
• Must be at least 18 years of age*
• Age requirements for full-time employment may vary based on state

Check out the following website for more information on all our awesome benefits:

• The pay rate, commission, and bonus structure varies per job title, county, city, state or province. Benefits offered may include medical, vision, and dental insurance, a vacation package, and community service hours but may also vary by state, province, or territory.

Equal employment opportunity is provided to all employees and applicants for employment without regard to race, color, sex, religion, national origin, age, veteran status, pregnancy, childbirth, or related medical condition, physical or mental disability, genetic information, sexual orientation, citizenship, marital or registered domestic/civil union partner status, gender identity and/or expression, or any other factor protected by law. All employment decisions are based on business needs, job requirements and individual qualifications.

Any applicant or employee who needs a reasonable accommodation should email  or call . Genesco’s employment practices will continue to be directed toward full utilization of all available human resources. We believe this approach is legally and morally proper, and an intelligent and economic business practice.

• Mid-Senior level

• Full-time

• Sales and Business Development

• Retail