Retail Shift Lead: Elevate Guest Experience & Ops
Listed on 2026-10-06
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Retail
Customer Service Rep
Merlin Entertainments is seeking a Retail Shift Lead to oversee daily attraction operations, lead front-line teammates, and ensure world-class guest service at LEGO Group attractions. You will support multiple departments, coach and develop staff, manage guest flow and safety, and schedule shifts across weekdays, holidays and weekends.
A High School Diploma or GED is required, with at least six months in attractions, hospitality, retail, or a similar field.
Join us at Merlin-Entertainments as our next Retail Shift Lead:
Elevate Guest Experience & Ops in Schaumburg, IL, United States.
We would love to welcome a new Retail Shift Lead:
Elevate Guest Experience & Ops to our organisation in Schaumburg, IL, United States.
For the Retail Shift Lead:
Elevate Guest Experience & Ops position at Merlin-Entertainments, we are reviewing applications now.
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