Retail Shift Lead: Elevate Guest Experience & Ops
Listed on 2026-11-04
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Retail
Retail Associate/ Customer Service, Customer Service Rep
Merlin Entertainments is seeking a Retail Shift Lead to oversee daily attraction operations, lead front-line teammates, and ensure world-class guest service at LEGO Group attractions. You will support multiple departments, coach and develop staff, manage guest flow and safety, and schedule shifts across weekdays, holidays and weekends.
A High School Diploma or GED is required, with at least six months in attractions, hospitality, retail, or a similar field.
The Retail Shift Lead:
Elevate Guest Experience & Ops role at Merlin-Entertainments is now open for applications in Schaumburg, IL, United States.
The Retail Shift Lead:
Elevate Guest Experience & Ops position in the Sales, Other field is open for applications.
We have an opening for a Retail Shift Lead:
Elevate Guest Experience & Ops in Schaumburg, IL, United States within Sales, Other.
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