Inbound Sales Development Representative

Inbound Sales Development Representative

Paylocity is an award‑winning provider of cloud‑based HR and payroll software solutions. Our modern, intuitive platform helps businesses automate HR and payroll, attract and retain talent, and build a strong workplace culture.

This 100% in‑office role is based at our Schaumburg, IL location. Candidates must be able to work on‑site five days per week during designated work hours. The position is full‑time and focused on managing and qualifying inbound leads for the Sales & Marketing team.

Engage & Qualify Inbound Leads

• Respond to inbound inquiries via phone, email, website forms, and live chat with speed and professionalism to maximize conversion rates.
• Use a consultative sales approach to understand business needs and align them with Paylocity’s solutions.
• Overcome objections and effectively communicate Paylocity’s value proposition.

Optimize Lead Flow & Sales Handoff

• Qualify and route inbound leads to the appropriate sales teams, ensuring seamless transitions.
• Set up sales meetings by positioning our solutions as a fit for the prospect’s needs.
• Maintain a high standard for lead response time, ensuring timely engagement with all prospects.

Enhance The Client Experience

• Build rapport with prospects, creating a positive first impression of Paylocity.
• Provide real‑time responses to inquiries via website chat to maximize engagement.
• Support existing clients looking to expand services by directing them to the right teams.

Leverage Technology & Sales Tools

• Maintain accurate records in CRM systems (Sales Loft, Salesforce, etc.) to track interactions and follow‑ups.
• Analyze trends from inbound inquiries and provide feedback on campaigns, messaging effectiveness, and market dynamics to help optimize sales strategies.
• Stay informed on Paylocity’s services, sales tools, and industry trends to provide knowledgeable responses.

• Bachelor’s degree preferred or equivalent work experience.
• 1+ years of experience in payroll, HR, sales, or customer‑facing roles.
• Strong verbal and written communication skills with a consultative approach.
• Excellent time management and organizational skills.
• Ability to adapt to a fast‑paced, team‑oriented environment.
• Tech‑savvy with proficiency in CRM tools, MS Office, and sales engagement platforms.
• A growth mindset with the ability to receive and implement feedback.

• Ability to sit for extended periods; the role requires sitting at a desk or workstation for 7‑8 hours a day.
• Use of computer and phone systems; the employee must be able to operate a computer, use phone systems, and type, including multiple software programs and inquiries simultaneously.

• Medical, dental, vision, life, disability insurance.
• 401(k) match.
• Other perks that support employees, families, and finances.
• Career development opportunities.
• Supportive work culture that values people.

Base pay range: $47,000 per year – $50,000 per year. Base pay may vary based on experience and qualifications. This position is eligible for a variable commission plan.

Paylocity is an equal‑opportunity employer. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. We also provide reasonable accommodations for applicants with disabilities. To request a reasonable accommodation, contact  Please do not send resumes to this email address, as they will be removed.

Location:

Schaumburg, IL (100% on‑site).

Employment type:

Full‑time.