Parts Counterperson

Do you have two years of experience selling parts for VW? Have you used CDK for more than 1 year?

Castle Volkswagen in Schaumburg is looking to expand its parts team - come join us!

As a Parts Specialist/Counterperson, you will be responsible for assisting customers in obtaining the correct automotive parts and accessories, providing exceptional customer service, and maintaining inventory control.

• 401(K) profit sharing
• Major medical (50% employee paid premium)
• Dental
• Vision>
• Voluntary Benefits (Accident, Critical Illness, Disability, and more)
• Life Insurance, Property & Casualty Insurance
• Paid Time Off
• Employee vehicle purchase discounts
• Flexible work schedule
• Career advancement

• Oversee the parts sales process from start to finish
• Communicate with staff and customers in a friendly and professional manner
• Converse effectively/efficiently regarding customer parts status
• Read and understand the parts catalog when looking up and speaking to specific parts
• Answer phone calls, provide price quotes and other information to customers
• Review body shop estimates to verify the parts ordered are correct and all pricing is in line with the estimate
• Provide high level service to both internal and external customers
• Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock
• Notify parts manager of out-of-stock parts or shop materials that need immediate attention
• Locate out-of-stock parts from outside source and submit an emergency order, if necessary
• Make sure all internal requests for parts are billed on service repair order
• Receive payment from retail customers or obtains credit authorization

• 2 years of experience selling parts, Volkswagen specific
• At least 1 year of CDK experience
• Eager to improve in a dynamic work environment
• Strong interpersonal and time management skills
• Ability to read/interpret safety and maintenance documents
• Ability to calculate figures/amounts including; discounts, interest, commissions, proportions, %, area, circumference, and volume
• Valid driver's license and clean driving record

Parts Counterperson: $650 - $775 per week plus bonus

Compensation will be based on performance and experience; pay ranges may vary from displayed amounts

We are looking for qualified, quality people who are ready to start their career within our family.

To learn more about us visit:

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.