Field Service Technician- Regional, Chicago Territory

Field Service Technician
- Regional, Chicago Territory

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- Regional, Chicago Territory role at Nidec Minster Corporation.

The Chicago / Milwaukee Regional Field Service Technician is responsible for providing on-site technical support, maintenance, repair services and installations for Nidec Minster stamping presses and coil line equipment. The technician serves as a key liaison between the customer and the company, delivering expert-level service. The technician will perform courtesy customer visits interfacing closely with the regional Nidec Minster Sales Manager.

Ideal candidate would be located central to Chicago and Milwaukee and be a resident of this region or willing to relocate to this region.

• Perform on-site troubleshooting, repair, maintenance, installation & commissioning of Nidec Minster stamping presses and coil line systems. Occasional work on non-Minster equipment as well.
• Conduct equipment inspections with thorough documentation of findings.
• Partner with Regional Sales Managers to identify service opportunities and support aftermarket sales initiatives including training, OEM parts, equipment upgrades, and service agreements with customers.
• Work flexible hours to support customer service needs.
• Build & maintain strong customer relationships through effective communication & reliable service delivery.
• Collaborate with technical support teams to resolve complex problems.
• Document in English, service activities, findings, and recommended actions in detailed service reports in an accurate and professional manner.
• Maintain company tools, service equipment, and service vehicles in good working conditions.

• Associate degree or technical certification in Industrial Maintenance, Mechatronics, Electrical Engineering preferred or equivalent military or industry experience.
• 3+ years of field service experience with mechanical, hydraulic, and electrical systems.
• Prior experience with metal stamping presses and coil line equipment strongly preferred.
• Familiarity with Allen-Bradley or Siemens PLCs, servo systems, and HMI interfaces is a plus.

• Strong mechanical, electrical, lubrication, hydraulic & pneumatic troubleshooting skills.
• Ability to read and interpret schematics, blueprints, and technical manuals.
• Proficiency with hand tools, diagnostic equipment, and precision measuring instruments.
• Excellent communication and interpersonal skills.
• Strong customer service orientation with a professional demeanor.
• Ability to work independently and manage time effectively in the field.

• Valid driver's license and willingness to travel in region ~75% and outside of region ~25%.
• Ability to lift 50 lbs. and work in industrial environments.

• Competitive salary with guaranteed 45 hours/week, additional overtime is common.
• Company provided service vehicle, specialty tools, uniform, cell phone, and laptop.
• $75 daily per diem for domestic travel and $95 daily per diem for international travel; paid weekly.
• Ability to keep accumulated travel points for personal use.
• Excellent benefits including medical, dental, vision, life insurance, 401(k) with Company match - available first day of employment.
• 20 days of paid time off immediately upon hire.