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Strategic Customer Success Manager for Enterprise Accounts
Job in
Schenectady, Schenectady County, New York, 12301, USA
Listed on 2026-06-14
Listing for:
Quest Software Canada Inc
Full Time
position Listed on 2026-06-14
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Technical Support -
IT/Tech
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Quest Software Canada Inc is looking for a Strategic Customer Success Manager to manage key accounts and ensure customers extract maximum value from their investments. You will guide customers throughout their lifecycle, from deployment to renewal, driving satisfaction and retention.
The ideal candidate has 6+ years in customer success or technical account management, strong executive relationship skills, and a solid understanding of Customer Success best practices. Exceptional communication and organizational skills are a must.
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