Strategic Customer Success Lead — Adoption
Job in
Schenectady, Schenectady County, New York, 12301, USA
Listed on 2026-07-03
Listing for:
Calabrio
Full Time
position Listed on 2026-07-03
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, HelpDesk/Support, Technical Support, Account Manager
Job Description & How to Apply Below
Calabrio is seeking a Customer Success Manager to drive engagement and support across customer accounts. You will identify customer needs, create tailored success roadmaps, and collaborate with internal teams to ensure customer satisfaction. The ideal candidate will have 5-7 years in customer success, a bachelor's degree, and proficiency with customer success tools like Totango.
The position offers a competitive salary starting at $80,000, along with comprehensive benefits including medical, dental, and flexible PTO.
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