Customer Support Specialist II – Evening Shift; BOH
Job in
Schenectady, Schenectady County, New York, 12301, USA
Listed on 2026-07-20
Listing for:
RCN Capital, LLC.
Full Time
position Listed on 2026-07-20
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Technical Support, Call Center / Support
Job Description & How to Apply Below
Ticket Network seeks a Contact Center Agent II – BOH to act as the critical link between customers and sellers, handling inquiries across phone, chat, and email. You will ensure accurate communication of order, event, and delivery details and support onboarding of customers and partners.
The role requires a Windows PC (no Chromebook/Mac) and the ability to install specific applications. It offers opportunities to deepen expertise and contribute to operational excellence within a dynamic
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