Program Operations Specialist

Position: Program Operations Specialist 1
Please note:

State agencies that contact job applicants do not usually request personal or financial information via text message or over the phone in connection with your response to a job posting. If you are contacted for such information by these methods, or any other method, please verify the identity of the individual before transmitting such information to that person.

Note:

For questions about the job posting, please contact the agency that posted this position by using the contact information provided on the "Contact" tab for the position.

Review Vacancy

Date Posted 06/23/26

Applications Due
07/13/26

Vacancy ID218467

* Basics

* Schedule

* Location

* Job Specifics

* How to Apply

NY HELPYes

Agency People With Developmental Disabilities, Office for

Title Program Operations Specialist 1

Occupational Category Other Professional Careers

Salary Grade
18

Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)

Salary Range From $66951 to $85138 Annually

Employment Type

Full-Time

Appointment Type Permanent

Jurisdictional Class Competitive Class

Travel Percentage 0%

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 9 AM

To 5 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? Yes

County Schenectady

Street Address 500 Balltown Road

City Schenectady

StateNY

Zip Code
12304

Duties Description The Program Operations Specialist 1 is responsible for coordination, implementation, data collection, process support, routine field observations, logistics, and staff support for Workforce initiatives. Specific duties include, but are not limited to:

* Monitoring, gathering, and reconciling budget information and data from external stakeholders.

* Gathering and updating information and data for/from stakeholders.

* Assisting stakeholders with information related to their programs.

* Provide routine feedback to ensure quality and adherence to program standards.

* Perform research on workforce initiatives within state government, federal government and private sector

* Participate in workforce discussions and developing best practices

* Participate in stakeholder meetings, preparing agendas and minutes, facilitating and tracking/completing assigned action items

* Keep SharePoint sites updated.

* Utilize Microsoft programs such as Office, SharePoint, Power Automate, and Power Apps.

* Monitoring and responding to emails in a shared mailbox.

* Other duties as assigned.

Preferred

Skills:

Sharepoint, Microsoft Office, Power Automate, and Power Apps

Linked In:

#LI-TK9

Minimum Qualifications OPEN COMPETITIVE:

Program Operations Specialist Trainee 1, NS (equivalent to SG-14):

A bachelor's degree in a human services field.

Program Operations Specialist Trainee 2, NS (equivalent to SG-16):

A bachelor's degree in a human services field and one year of experience in a federal or state certified human service program, which must have been in a professional administrative position in which a major duty involved planning, coordinating, monitoring or evaluating a provision of services for people with developmental disabilities. This experience must have included information gathering and analysis.

Program Operations Specialist 1, SG-18:

A bachelor's degree in a human services field and two years of experience in a federal or state certified human service program. One year of this experience must have been in a professional administrative position in which a major duty involved planning, coordinating, monitoring or evaluating a provision of services for people with developmental disabilities. This experience must have included information gathering and analysis.

COMPETITIVE:

Candidates must be reachable for appointment on the current Civil Service Eligible List or the Professional Career Opportunities (PCO) Eligible List for this title.

Substitution:

A Juris Doctor, master's or higher degree in a related field can substitute for one year of specialized experience.

TRANSFER:

Candidates must have one year of permanent competitive or 55-b/c status in the posted title and be eligible for lateral transfer; OR be eligible to transfer via Section 70.1, 70.4, or 52.6 of Civil Service Law. The transfer cannot be a second consecutive transfer resulting in an advancement of more than two salary grades.

To determine if your current Civil Service title is eligible for transfer to this title, visit the Career Mobility GOT-IT website .

55 B/C

QUALIFICATIONS:

* Possess the minimum qualifications for this title as established by the Department of Civil Service and listed on the most recent exam announcement.

* Meet the applicable minimal mental and/or physical requirements for the job (with a reasonable accommodation, if necessary).

* Have a current Eligibility Letter from the NYS Department of Civil Service,(Use the "Apply for this Job" box below). and be able to provide it to the Human Resources Office upon request.

Additional Comments This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY…