Shift Manager Marketplace

Position Summary:

Responsible for supervising the activities of all F&B team members during a shift, ensuring all functional job duties are performed according to established company policies.

Job Title:

Shift Manager Marketplace

Department:
Food & Beverage

Reports To:

Asst Manager Marketplace

FLSA Designation:
Exempt

License Type:
Non-Gaming

Salary: $70,000 - $85,000

Essential Job Functions:

* Ensures all guests are served in a prompt, professional, and courteous manner

* Builds relationships with guests and leads his/her team members to deliver superior service to our guests

* Ensures proper staffing for forecasted volume and budgetary guidelines

* Communicates any problems or concerns to Manager or other departments as needed

* Cultivates and enforces company and department policies and procedures

* Notifies and trains team members on any changes in policy and procedure

* Maintains thorough communication between shifts

* Works well as a team with leaders within Food & Beverage and throughout the property to ensure proper communication

* Properly and thoroughly completes all administrative responsibilities required in his/her role

* Monitors business levels and adjusts staffing levels as necessary to ensure all beverage outlets are staffed appropriately

* Assists trainers in properly training new team members

* Assists team members in their duties as needed

* Maintains a constant awareness of services, promotions, and events offered at Rivers and communicates this information to all team members

* Maintain high sanitation standards and ensures all Board of Health regulations are adhered to

* Maintains sufficient materials and products in the work location

* Sets high standards by complying with all departmental rules, policies, and procedures

* Ensures that all Team Members are treated in a fair and consistent manner

* Maintains professional grooming and appearance and acts as a role model according to established grooming and appearance policy

* Performs any other duties as specified or assigned by the Director or any member of xecutive management

* Coach and train on policies and procedures

* Directly communicate with F&B Director on all menu changes

* Review and analyze food and beverage costs

* Understand and manage Profit and Loss statements

* Assist in recruiting, recommend for hire of new Team Members

* Develop, train and guide outlet chefs and supervisors

* Ensure overall outlet is ran efficiently, to include but not limited to sanitation & cost, labor

* Perform all other duties as assigned

Qualifications:

* Possesses complete knowledge of all procedures related to the job

* Must possess outstanding interpersonal communications skills to effectively interface with guests, supervisors, and team members

* One to two years' experience in the hospitality field, with at least 1-year supervisory experience or equivalent training

* Must have successfully completed and maintain certification in Serv Safe (Food Sanitation Management) and Responsible Alcohol Training within 90 days of employment

* Adequate knowledge of beer, wine, and spirit offerings and industry trends is required

* Must be able to use a computer and fluent in Microsoft Office applications

* Must be able to understand and communicate Safety Data Sheets to all team members

* Must possess a cooperative, helpful, and friendly nature

* Ability to work flexible shifts, hours, and days of the week, including holidays and weekends

* Ability to successfully fulfill the pre-employment process and maintain all licensing requirements

Working Conditions:

* Regularly required to see, stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear

* Must occasionally lift and/or move up to 25 pounds

* Regularly required to stoop or kneel and stand for long periods of time

* Regularly required to move with a sense of urgency, including pivoting and shuffling