Senior User Researcher, Insights; Contractor

This range is provided by Swell Partners. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$45.00/hr - $50.00/hr

Role: Senior User Researcher, Insights

Location: Fully Remote

Client: A leading national healthcare tech company (to be disclosed during process)

Role Type:
Contract starting July 1st through December 31st, with the potential for extension.

Job Description:

The Insights team is looking for a motivated individual with a strong UX research background to serve as a full-time contractor. This person will be responsible for executing large strategic research studies among the client's target customer base. Specifically, this person will be responsible for:

• Working with the Insights team to scope and design complex studies across multiple audiences and data sources.
• Managing the full life cycle of a study (research planning, recruiting, fielding, analysis, and reporting).
• Collaborating with relevant stakeholders to drive highly actionable and meaningful insights to inform product and feature directions.
• Owning deliverables, specifically creating digestible reports that clearly communicate findings to non-research audiences (e.g. senior leadership, sales, product, design).
• Collaborating with other members of the Insights team to support knowledge sharing across the organization.

The ideal candidate for this position is:

• A self-starter who delivers research quickly and independently, and takes initiative when they see research opportunities.
• A strategic thinker who can translate data into insights that address business needs
• A research powerhouse with a strong knowledge of both quantitative and qualitative UXR methods, and can easily identify when to use which - depending on the problem you’re solving
• A story-teller who can communicate findings in a compelling, meaningful way.

Required Skills/Experience:

• This person must have 7+ years of professional experience in User Experience Research related to software and digital experiences
• Presentation building skills (PowerPoint, Google Slides) and a good eye for concise data visualization.
• Experience with research tools such as Qualtrics/Alchemer, User Zoom, dScout, etc.
• Exceptional communication skills and ability to synthesize findings for both technical and non-technical audiences

Preferred Skills/Experience: Experience in healthcare is preferred but not required.

• Seniority level
  
  Mid-Senior level

• Employment type
  
  Contract

• Job function Marketing
• Industries Technology, Information and Media

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Medical insurance

Vision insurance

401(k)

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