Palo Alto Security Architect - Advisor to MSP

GEM Technologies is a Managed Services Provider that delivers personalized solutions to help local businesses make the most of their technology. At GEM Technologies, we are the New York City area’s leading experts in emerging technology implementation. We deliver comprehensive and scalable solutions that keep businesses competitive, secure, and thriving. With the threat of cyber‑attacks, and consumer and business digital adoption moving forward at such a rapid pace, it has never been more critical to partner with a professional service provider who can keep up with emerging technology development.

Palo Alto Firewall SME (Contract / On-Demand)

GEM Technologies is seeking an experienced Palo Alto Networks Subject Matter Expert to assist our engineering team with complex firewall and security architecture challenges.

This role is not a full‑time position. We are looking for a trusted escalation resource who can provide expert guidance when advanced issues arise and help mentor our engineers so they can build internal expertise.

• Assist senior engineers with complex Palo Alto firewall troubleshooting
• Review firewall configurations and recommend best practices
• Help design and validate advanced security architectures
• Provide guidance on Panorama, VPNs, routing, NAT, and security policies
• Mentor our engineers so they can independently manage similar issues in the future

• On‑demand consultation (remote)
• Estimated 5-15 hours per month
• Occasional scheduled working sessions with our engineering team

Candidates must reside in the United States and be legally authorized to work in the U.S. without sponsorship. We are unable to consider candidates requiring visa sponsorship or international contractors for this role.

• Must be located in the United States
• 7+ years network security experience
• Strong expertise with Palo Alto Networks firewalls
• Experience with Panorama and large rule bases
• Strong troubleshooting and architecture skills

• PCNSE certification
• Experience working with MSPs or multiple client environments
• Ability to explain solutions and mentor engineers

Compensation: $100-$250 per hour depending on experience and certifications. Final rate will depend on experience, certifications, and scope of engagement.