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Help Desk Associate: First-Line Tech Support
Job in
Schenectady, Schenectady County, New York, 12301, USA
Listed on 2026-07-10
Listing for:
GovCIO
Full Time
position Listed on 2026-07-10
Job specializations:
-
IT/Tech
IT Support, Technical Support, HelpDesk/Support
Job Description & How to Apply Below
GovCIO is seeking an Associate Service Desk Technician - Tier I to provide exceptional technical support to United States Veterans. This role involves assisting with mobile device setup, application support, and troubleshooting across various platforms including iOS and Windows.
The ideal candidate will have strong technical skills and a commitment to service excellence. The position requires responding to customer inquiries via phone and chat while ensuring compliance with internal standards. A high school diploma is required, and experience in technical support is preferred.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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