Brand Steward

Job Summary

Under the direction of the Visual Manager, the Brand Steward Associate (BSA) serves as the ambassador of store presentation standards. The role focuses on client engagement, problem resolution, and proactive project follow‑through.

• Serve as an ambassador of store standards, including merchandise on the sales floor, brand requirements, and company expectations.
• Support and follow through on projects such as large‑scale relayering throughout the store.
• Maintain merchandising standards throughout all departments, focusing on key areas (e.g., Shoes, Handbags, and Men's Advanced Designer, Sale).
• Support closing routine with the 'close to open' philosophy.
• Foster relationships with Style Advisors to partner in floor presentation and maintenance.
• Mirror Style Advisor schedules to maintain standards when most at risk.
• Act as a liaison between operations and selling teams to ensure an elevated shopping experience.
• Inspire others with recommendations, jump in to complete tasks, build trust quickly, and gain cooperation with little disruption.
• Support fellow Brand Steward Associate trainings.
• Always portray a professional, polished demeanor demonstrating confidence and a positive attitude.
• Ad‑hoc responsibilities as needed.

• 1-2 years of relevant experience in retail or fast‑paced environments.
• Up‑to‑date knowledge of latest trends and company presentation standards.
• Strong understanding of the company brand.
• Strong attention to detail and ability to remain extremely organized.
• Proactive and innovative, able to identify and leverage opportunities to elevate standards.
• Collaborative, able to work with peers across multiple business verticals.
• Professional and respectful interaction with people.
• Flexible availability for opening, late day, holiday, and weekend shifts.

Working hours will consist of opening, late day, holiday, and weekend shifts. Availability to be flexible and work within these parameters is required.

Benefits package for all eligible full‑time associates includes medical, vision, and dental coverage, as well as an associate discount.

SFA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, SFA complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

SFA welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.