Freelance Luxury Brand Evaluator - NYC Metro; Brooklyn & Long
Listed on 2026-06-26
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Retail
Customer Service Rep, Retail Associate/ Customer Service
Overview
Freelance Luxury Brand Evaluator - NYC Metro (Brooklyn & Long Island)
Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic names like Louis Vuitton, Dolce & Gabbana, Bentley, Prada, Versace, and more.
What you will be doing- Choose your assignments - align your missions with your personal preferences and profile
- Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home
- Observe carefully - check the ambiance, service quality, and overall customer experience
- Provide honest feedback - use our platform to share your observations through questionnaires
- Collaborate with iconic brands across industries
- Flexible assignments tailored to your interests
- Compensation for your time and input, with the potential for reimbursement on purchases
- A user-friendly platform for managing missions and feedback
- Register: sign up at and confirm your email
- Complete your profile: fill out your details to 100% and get verified
- Get certified: pass the General Certification to access missions
- Apply for missions: explore assignments with brands that excite you
- Start evaluating: begin making a difference in the luxury market
- Non-Purchase Evaluations:
Earn a fee based on mission complexity - Purchase-Based Evaluations:
Reimbursement for approved items as stated in the mission brief
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we are committed to redefining the customer experience for luxury giants. Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live, to manage missions, certifications, and feedback.
Requirements- Must be 18 years or older
- Current customer of premium and luxury brands
- Not currently under contract with any retail brands, to ensure impartiality
- Punctual, organized, detail-oriented, and reliable
- Observant and passionate about customer experience
- No prior experience is required; honest feedback from genuine customers is valued
- Entry level
- Full-time
- Other
Referrals increase your chances of interviewing at CXG by 2x.
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