Surveillance Supervisor

Position Summary:

Supervises Surveillance personnel on assigned shift to ensure company assets are being protected and monitored

Job Title:

Supervisor Surveillance

Department:
Surveillance

Reports To:

Shift Manager Surveillance

FLSA Designation:
Exempt

License Type:
Gaming

Salary Range: $67,000 - $82,000

Essential Job Functions

* Be goal oriented and meet commitments

* Work in a clandestine environment and observe activities through closed circuit television

* Must be a team player, and be able to work in a group or at times individually

* Ensure compliance with all established company and departmental policies and procedures

* Clearly communicate and enforce company and departmental goals and objectives

* Conducts performance reviews, evaluations, coaching and mentoring of Surveillance staff in coordination with the Shift Manager

* Supervises and coordinates activities related to the Surveillance of gaming areas, cashier cages, count rooms, and any other areas as determined by management

* Assist with the overall training and development of personnel on assigned shift

* Maintains a thorough understanding of, and ensures compliance with, all the New York State Gaming Commission regulations

* Keep the Director Surveillance informed of all pertinent information regarding surveillance activities and irregularities

* Observe, detect and report any cheating activity

* Perform all other duties as assigned

Qualifications

* Must be 21 years of age or older

* High school diploma or equivalent required

* Some college preferred

* Casino surveillance experience preferred

* Good computer skills required

* Must be able to train employees on the computer

* Supervisory experience preferred

* Excellent verbal and written communication skills in English are essential

* Ability to obtain and maintain all necessary licensing

Working Conditions

* Regularly required to see, talk and hear; use hands to finger, handle, or feel.

* Must occasionally lift up to 25 pounds.

* Available to work flexible shifts, weekends and holidays

* Able to interact with others while maintaining a positive and courteous demeanor.

* Must be able to work in pressure situations and be self-motivated

* Must possess sound and mature judgment