Store Manager, Retail Sales

Job Description

• Build and develop a well-rounded team of Assistant Managers and Sales Associates.
• Train and coach employees on policies, procedures, and job duties.
• Proactively greet customers and develop lasting relationships.
• Sell tile and related products to exceed customer expectations.
• Learn and use knowledge of all store and warehouse operations.
• Lead by example to achieve sales goals.
• Learn the installation process and products to educate customers.
• Track established store sales goals.
• Provide customers with updates on product delivery status.
• Maintain professional standards to protect The Tile Shop brand.
• Develop schedules for direct Store Associates and Store Warehouse Personnel.
• Maintain inventory accuracy.
• Use good business practices at all times.
• Perform other duties as assigned.

• 2+ years of experience in retail management.
• Previous sales experience.
• Proven ability to build, develop, and motivate a sales team.
• Strong work ethic with a drive to exceed expectations.
• Ability to work well with others in a fast‑paced, commission‑based sales environment.
• Open to learning and growing independently and from feedback.
• Lead with a positive attitude and contagious enthusiasm.
• Detail oriented and highly organized.
• Sense of design: ability to put together various styles, colors, and textures.
• Basic mathematical and computer skills.
• Ability to read, write, and speak in English.
• Previous experience in a related field preferred.

Benefits:

• Competitive Pay with Unlimited Earning Potential.
• Individual Career Growth Opportunities & Excellent Training.
• Competitive & Comprehensive Benefit Package.
• HSA Employer Contributions.
• 401(k) Plan with employer matching.
• Team‑Focused Work Environment.

The Tile Shop is an Equal Opportunity Employer.