Sales Manager

Lead the Next Chapter of Albert’s Diamond Jewelers Albert’s Diamond Jewelers | Schererville, IndianaA Rare Leadership Opportunity For more than 120 years, Albert’s Diamond Jewelers has built its reputation on exceptional jewelry, extraordinary service, and relationships that last generations.

Today, we are investing in the future of Albert’s—and we are looking for an exceptional Sales Manager to help lead that next chapter.

This is more than a sales management position. It is an opportunity to lead an experienced sales team, develop future leaders, elevate the client experience, and help shape the future of one of the Midwest’s premier independent jewelers.

Albert’s offers an environment unlike most retail organizations: a long-standing family-owned business, a deeply experienced team, an extensive luxury brand portfolio, and a significant investment in our store and our future.

If you are an accomplished retail leader who loves developing people, building client relationships, driving results, and creating an exceptional sales culture, we would like to meet you.

ABOUT ALBERT’SAlbert’s Diamond Jewelers has proudly served Northwest Indiana and the surrounding region for more than 120 years.

Our 22,000-square-foot flagship showroom represents a significant investment in the future of our company and our clients. We are home to an exceptional collection of fine jewelry and luxury timepieces, including internationally recognized brands.

Our success has always been built on people—our clients, our associates, and the leaders who help bring the Albert’s experience to life.

We are looking for a leader who wants to be part of that story.

THE OPPORTUNITY The Sales Manager will lead and develop our sales organization while maintaining the high level of service and professionalism our clients expect from Albert’s.You will work closely with ownership and senior leadership to establish sales priorities, coach associates, strengthen client relationships, improve performance, and create a culture of accountability and continuous improvement.

Your primary responsibility is not to be the best salesperson in the store.

Your primary responsibility is to help our sales professionals become better.

You will spend significant time on the sales floor—observing, coaching, encouraging, developing, and holding people accountable.

This position is ideal for a leader who understands that sustainable sales growth comes from developing people and building lasting client relationships.

WHAT YOU WILL LEAD Develop People Coach, mentor, and develop sales professionals on a consistent basis.

Conduct regular one-on-one coaching and performance discussions.

Identify strengths, opportunities, and development needs within the team.

Help develop future leaders within the organization.

Recognize and celebrate individual and team accomplishments.

Create a culture where people understand what is expected of them and are motivated to achieve it.

Address performance issues directly, fairly, and consistently.

Build a positive, professional, competitive, and collaborative sales culture.

Drive Sales Performance Establish clear sales expectations and performance standards.

Monitor sales results, conversion, average transaction value, repeat business, and other key performance indicators.

Monitor individual and team sales performance.

Identify opportunities to improve closing percentages, average transaction value, client retention, and overall productivity.

Use sales reporting and performance data to identify trends and opportunities.

Partner with leadership to develop and execute sales initiatives.

Elevate the Client Experience Ensure every client receives an exceptional Albert’s experience.

Reinforce the importance of relationship-based selling and…