Account Manager, Specialty Lines

Account Manager, Specialty Lines

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Account Manager, Specialty Lines based in United States.

The Account Manager, Specialty Lines is responsible for strengthening engagement and utilization across an existing portfolio of healthcare facility accounts. The role focuses on growing smaller accounts, reactivating inactive relationships, and identifying opportunities to expand service adoption. You will play a key part in generating staffing demand and converting client opportunities into active staffing requests. Success requires a proactive, relationship-driven approach combined with strong commercial awareness and consistent follow-through.

The position involves frequent outreach across phone, email, and in-person interactions while managing a high volume of activity. You will work closely with healthcare facilities to understand their workforce needs and deliver responsive solutions. This is an energetic, results-oriented environment suited to someone who enjoys building partnerships, exceeding goals, and continuously improving performance.

Accountabilities:

• Manage and grow a portfolio of smaller healthcare facility accounts by building trusted relationships and identifying opportunities for upselling and cross-selling services.
• Proactively contact dormant and inactive accounts to reintroduce available services, uncover new opportunities, and reactivate business relationships.
• Cultivate strong, long-term relationships with existing clients while maintaining a consistently high level of customer service.
• Engage prospective and existing healthcare facilities through phone, email, and in-person outreach to increase utilization of existing contracts and generate active staffing requisitions.
• Maintain a high level of activity in a fast-paced environment while demonstrating urgency, organization, and reliable follow-through.
• Anticipate client staffing needs and proactively take action to ensure facilities receive effective workforce support.
• Generate new client leads through strategic planning, referrals, proactive prospecting, and relationship development.
• Negotiate mutually beneficial agreements with healthcare facilities while supporting sustainable account growth.
• Take ownership of professional development and continuously identify ways to improve individual performance, client engagement, and business results.

Requirements:

• A bachelor's degree is preferred, although relevant direct industry experience may be considered in place of a degree.
• Demonstrated success in a metrics-driven environment with a strong focus on achieving measurable goals.
• A client-centered mindset and genuine commitment to delivering an excellent customer experience are essential.
• Strong interpersonal skills are required, with the ability to connect with diverse stakeholders and build meaningful, lasting relationships.
• The ability to anticipate client needs, take initiative, and proactively develop solutions is important for success in the role.
• A strong motivation to achieve results and consistently meet or exceed performance targets is expected.
• The ability to manage competing priorities and maintain a strong sense of urgency in a fast-paced environment is essential.
• You should be self-motivated, accountable for your results, and comfortable working with limited supervision.
• Creative, outside-the-box thinking and a willingness to identify new approaches to client engagement are highly valued.
• A career-oriented mindset and genuine interest in professional advancement are important for long-term success.

Benefits:

• Compensation is expected to be $33.65 per hour, equivalent to approximately $70,000 annually, plus commission.
• The compensation range may vary depending on relevant experience, and bonuses may be determined based on the role and manager discretion.
• A generous 401(k) matching program is offered.
• Eligible employees may receive additional benefits, reimbursements, and discretionary bonuses where applicable and required by law.
• Paid sick leave is provided in accordance with applicable state, federal, and local requirements.
• Unlimited discretionary time off (DTO) supports flexibility and encourages employees to take meaningful breaks.
• Virtual yoga, meditation, and boot camp classes are available daily to support employee wellbeing.
• Employees can participate in virtual events, team-building activities, and celebrations throughout the year, along…