Parker Store Manager in Training; MIT

Description

We are seeking a motivated and customer-focused Parker Store Manager Trainee to join our team in Schertz, TX. This role is designed for individuals who want to develop leadership skills, learn the full operation of a Parker Store, and build a long-term career in the fluid power industry. This individual will develop a working knowledge of the Parker Hannifin Fluid Connector product portfolio, including hydraulic hose, fittings, adapters, quick couplings, and related fluid power components.

Through structured hands‑on training, they will learn all aspects of Parker Store operations including customer service, hose assembly, inventory management, sales support, and store leadership.

The MIT will work cross‑functionally with both the Parker Store, warehouse, and customer service teams while developing the technical knowledge and operational experience necessary to lead a Parker Store location.

• Provide exceptional service to walk‑in and phone customers
• Respond to customer requests for pricing, product availability, product information, and technical support
• Assist customers in identifying appropriate Parker products and fluid power solutions for their applications
• Process counter sales, quotes, and customer orders accurately and efficiently
• Utilize TrulinX for order entry, pricing, inventory lookup, and customer account management
• Build and maintain long‑term relationships with new and returning customers
• Promote Parker products and identify opportunities to increase sales and profitability
• Learn to cross‑reference competitive products to Parker equivalents when applicable
• Process customer returns and assist in resolving order‑related issues
• Provide product literature and technical resources to customers

• Assemble hydraulic hoses, fittings, and hose kits according to Parker specifications
• Learn Parker hose assembly procedures and proper use of tools and equipment
• Safely handle hoses and components that may contain oil, grease, dirt, or mud while utilizing appropriate PPE
• Assist customers with troubleshooting and application‑related questions

• Participate in training related to Parker Store operations, workflow, and leadership responsibilities
• Assist with operational decision‑making and problem‑solving activities
• Learn to manage inventory levels, product stocking, and inventory accuracy
• Maintain product information, reference materials, and vendor resources
• Document production and quality activities as required
• Maintain a safe, organized, and efficient work environment in compliance with company procedures and standards

• Assist with receiving, stocking, picking, and organizing inventory
• Support warehouse operations during slower customer service periods
• Work collaboratively between Parker Store and Wilson warehouse teams
• Assist with sourcing parts for rush orders and expediting customer needs when necessary

• Participate in periodic in‑person visits with current and prospective Parker Store customers
• Support relationship‑building efforts alongside Account Managers when appropriate
• Contribute to team sales initiatives and customer engagement activities

• Maintain a clean and safe work environment by following company policies and safety procedures
• Conserve resources by properly utilizing equipment and supplies
• Support team objectives by assisting with additional responsibilities as needed
• Perform other duties as assigned

• Strong customer service and interpersonal communication skills
• Ability to interact professionally with industrial and commercial customers
• Mechanical aptitude and interest in technical product applications
• Ability to learn and assemble hydraulic hoses and hose kits
• Detail‑oriented with a high level of accuracy in order processing and inventory tasks
• Ability to work effectively in a fast‑paced, team‑oriented environment
• Strong listening skills with the ability to clarify and confirm customer needs
• Problem‑solving skills and ability to troubleshoot customer requests
• Ab…