Assistant General Manager

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We’re looking for motivated, engaged people to help make everyone’s journeys better.

Reporting to the General Manager, this position leads and manages the Culinary/Hot Kitchen, Assembly and Transportation departments of the airline catering unit or “flight kitchen” with gross revenues of $100+ million and direct and indirect headcount of 1,000+ employees.
** Annual Hiring Range/Hourly Rate:*** $155,000 - $160,000/Per Year
* This position is eligible for incentive pay of 20% of the annual base salary, dependent upon successful attainment of company, team, and individual goals.
** Benefits**
* * Paid time off*
* * 401k, with company match*
* * Company sponsored life insurance*
* * Medical, dental, vision plans*
* * Voluntary short-term/long-term disability insurance*
* * Voluntary life, accident, and hospital plans*
* * Employee Assistance Program*
* * Commuter benefits*
* * Employee Discounts
*** Main

Duties and Responsibilities:

*** Leads and manages Culinary/Hot Kitchen, Assembly and Transportation departments to ensure production standards and customer service requirements are met.
* Drives to meet business objectives and goals set by superior related to food costs, labor costs, sanitation, quality assurance, market track goals, airline goals and objectives, and all other specific goals set thereof.
* Responsible for the maintenance of key performance metrics for the departments.
* Ensures Customer requirements/specifications and service requirements are complied with on all airline accounts; this includes production processing, on-time performance, equipment inventory, and quality assurance controls.
* Maintains customer communication with all local and corporate airline representatives to ensure all request, investigations, and/or related are concluded to the satisfaction of the customer and company.
* Supports customer audits and government audits to meet compliance.
* Monitors all menu cycles to ensure customer service and…