Mitigation Manager

We're looking for a Mitigation Manager to join our Lafayette team!

• Starting pays from $65,000 - $85,000 annual salary with departmental commission incentives paid out quarterly
• Opportunities for departmental incentives based on all projects completed on time and within budget by you and your team
• Medical, Dental, Vision, Life, Short-Term Disability, and Various Supplemental Policies
• 401K Retirement Plans with Employer Match
• Accrued annual Vacation and Sick Time
• Supplied company vehicle, computer, cellphone, and anything else needed to do the job
• Regular Certifications and Trainings offered to advance knowledge and skills in your profession
• Position located in Lafayette, LA

Guarantee Restoration Services (GRS) is an established and growing company that is known for restoring homes and businesses that were damaged from traumatic events such as a hurricane, fire, water leak, mold, etc.

• Our dedicated team of professionals work hard to be available and offer restoration services 24/7
• We believe in serving our community members by providing relief during a time when they need it most

• Oversee and lead the Lafayette Mitigation division comprised of Project Managers, Team Coordinators, and Technicians
• Meet or exceed departmental quality targets and improve customer experience
• Be a leader through continuous process improvements, implementation of state-of-the-art technology, and business strategies
• Maintain a strong and skilled mitigation team by equipping them with tools/resources, supplying service divisions, and identifying team staffing needs
• Partner with Project Managers to schedule laborers and on-site visits, work through mitigation project problems, and ensure team has support needed to succeed
• Train mitigation staff to meet division targets for quality, profitability, and customer satisfaction
• Develop staff to grow, meet career goals, and prepare them for higher level positions within the company
• Schedule jobs, maintain efficiency, and maintain the timely flow of mitigation reporting from field operations to administration
• Perform mitigation and remediation work as needed, prepare job contracts, and review job costing on completed work

• Must be able to work Monday to Friday including an on-call rotation
• High School Diploma/GED required, higher education preferred
• 5+ years of mitigation experience
• 2+ years of experience leading a team
• Experience with Mitigation and Remediation projects - Water, Fire, Mold
• Knowledge of insurance restoration preferred
• IICRC or other Restoration Certifications highly preferred - WRT, FSRT, AMRT, ASD, OCT, CPT, HST, TCST, CCT, UFT, CRT
• Excellent relationship building/maintenance skills
• Knowledge of restoration processes and procedures
• Ability to multi-task, work under pressure and meet deadlines
• Must have and maintain a valid driver's license as driving for business is required
• Must be reliable, dependable and drug-free

Post offer drug screen and background check required