Customer Service Representative Scottsbluff, NE

Legacy Coop - Customer Service Representative

Legacy Coop is looking for a full‑time friendly, detail‑oriented Customer Service Representative to join our administrative team in Scottsbluff, NE. In this role, you will provide excellent customer service to phone and walk‑in customers, process customer payments, and answer account‑related questions. This position is on‑site/in person ONLY so the ideal candidate lives in or around Scottsbluff, Nebraska.

The position is full‑time and comes with Legacy Coop's benefits package including retirement, 401(k), holiday, vacation, and sick time, as well as competitive pay.

• Assist customers by phone or in‑person with questions regarding statements, patronage, equity, etc. Troubleshoot questions by conducting required research.
• Set up new customer accounts, including patronage, charge, and fuel, and issue appropriate cards.
• File and store essential records and paperwork as directed.
• Support office staff with general clerical duties, including directing incoming calls and walk‑in customer traffic.
• Balance cash drawers daily.
• Other duties as assigned.

• High School Diploma or GED.
• 1–3 years of related experience or training.
• Computer knowledge and use of Microsoft Word, Outlook, and Excel. Accuracy and speed are essential.
• Ability to learn new computer software.
• Excellent written and verbal communication.
• Must be organized and able to multi‑task in a fast‑paced environment.
• Strong communication and problem‑solving skills.