Technical Services Analyst II
Listed on 2026-08-30
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IT/Tech
The Technical Services Analyst
II
is a manufacturing plant support position within Information Technology. This position will provide support for desktop/laptop computers and peripherals, which includes installation, diagnosis, repair, maintenance, and upgrades to all hardware, software, and peripheral equipment related to plant operations, while ensuring optimal performance.
This position will be responsible for monitoring, reporting, and troubleshooting network connectivity and reliability issues related to the plant. In addition, support of manufacturing projects is required and will involve identification of Ethernet drops, IP addressing, monitor setup, and assistance with Quality/ Engineering software applications.
The position will spend 75%-80% of their timeon the plant floor, and 20% resolving typical PC/software/wireless issues.
This position will serve Rheem North America Division located in Scottsboro, AL (Onsite).
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