Accounts Receivable Officer

We are seeking a detail-oriented and proactive

Accounts Receivable Officer to join a growing finance team responsible for supporting the organization's cash flow and financial integrity. This role plays a critical part in ensuring customer payments are accurately processed, recorded, reconciled, and collected in a timely manner while maintaining compliance with internal controls and U.S. accounting standards.

The successful candidate will work closely with internal departments and external customers to manage invoicing, collections, account reconciliations, payment processing, and dispute resolution. This is an excellent opportunity for an accounting professional who enjoys balancing analytical work with customer communication in a fast-paced environment.

• Generate and process customer invoices in accordance with approved documentation and company procedures.
• Apply, post, and reconcile customer payments received through ACH, wire transfers, checks, credit cards, and other payment methods.
• Maintain accurate customer account records and ensure timely posting of receivable transactions.
• Perform account reconciliations and support month-end close activities related to accounts receivable.
• Monitor aging reports and proactively follow up on outstanding customer balances to minimize days sales outstanding (DSO).
• Prepare and distribute customer statements, collection notices, and payment correspondence.
• Communicate professionally with customers to resolve payment delays, account issues, and outstanding balances.
• Investigate and resolve billing questions, payment discrepancies, and customer disputes in a timely manner.
• Collaborate with operations, customer service, and finance teams to address invoicing and payment-related concerns.
• Document customer interactions, resolutions, and collection activities within company systems.
• Support internal and external audits by providing reconciliations, supporting documentation, and explanations as required.
• Ensure compliance with company policies, internal controls, and applicable accounting standards.
• Identify opportunities to improve accounts receivable processes, reporting, and operational efficiency.
• Assist with additional finance and accounts receivable projects as needed.

• Strong understanding of accounts receivable processes, reconciliations, collections, and payment applications.
• Proficiency with Microsoft Excel and Microsoft Office applications.
• Excellent written and verbal communication skills with the ability to interact professionally with customers.
• Strong analytical, problem-solving, and organizational skills.
• Ability to manage multiple priorities and meet deadlines in a high-volume environment.
• Exceptional attention to detail and commitment to accuracy.
• Ability to work independently while contributing effectively within a team environment.
• Professional demeanor and customer-focused approach to collections and account management.