Education Enrollment Technician

Under general supervision the Enrollment Technician performs a variety of complex and/or confidential clerical/administrative support work related to student enrollment. Receives, logs, reviews, and verifies that all documentation required for program enrollment is submitted with student’s enrollment applications.

• Assist in preparing and maintaining effective application processing methods for student enrollment. Reviews, logs, processes, and files all applications received in a timely manner according to established ECEC Selection/Enrollment Policy guidelines. Reviews applications for accuracy and eligibility. Conducts frequent in person, phone, and written contact with staff and families to obtain missing documentation or seek clarification on applications submitted.
• Participates in the selection process. Notifies parents/guardians of enrollment status by phone and written contact. Assigns children to classrooms depending upon availability and in accordance with student enrollment eligibility criteria. Maintains a waiting list of children based on eligibility criteria and fills vacant slots in a timely manner to meet funding requirements.
• Acts as the initial contact for parents/guardians interested in the ECEC program. Conducts tours of facility and provides program information to potential applicants.
• Assists in continually improving the enrollment application process based on community and self-assessment results. Monitors the application enrollment system for process improvement opportunities and compliance with applicable standards.
• Notifies designated staff of all student enrollments and withdrawals.
• Transfers enrolled children among program options according to eligibility requirements and parent request.
• Assists supervisor in designing an effective recruitment process for children. Prepares and distributes printed recruitment materials (i.e., newspaper advertisements, flyers, brochures, etc.) to the community to generate interest in the ECEC program. Represents ECEC at events as part of the recruitment process.
• Coordinates orientations with parents of incoming students, ensuring enrollment paperwork is completed and accurate.
• Ensures that all sensitive/confidential application data/records are properly maintained. Attends meetings and trainings as required.
• Performs other related duties as assigned for the purpose of ensuring the efficient and effective functioning of the work unit.

• The History, culture, traditions, and customs of the Salt River Pima-Maricopa Indian Community

• Knowledge of proper procedures associated with handling confidential/sensitive information.
• Knowledge of enrollment, recruitment, selection, eligibility and attendance requirements for Head Start.

• Skill in assessing and prioritizing individually assigned tasks in order to meet deadlines.
• Skill in business English, spelling, and grammar.
• Skill in identifying and maintaining the confidentiality of sensitive confidential information.
• Skill in following complex oral and written instructions, policies, and procedures.
• Skill in establishing and maintaining effective working relationships with staff and the public.

• Ability to communicate effectively both orally and in writing.
• Ability to maintain accurate and timely program records, according to prescribed standards.
• Ability to utilize personal computer and related software, such as, but not limited to Microsoft Word, Excel, Access and Publisher, to fulfill job requirements.

Education and Experience:

High school diploma or GED required. AA Degree highly preferred. Three (3) years experience in an office setting performing a variety of administrative support tasks…