Irrigation Administrative Coordinator

Job Summary Moon Valley Nurseries is seeking a detail-oriented and customer-focused Irrigation Administrative Coordinator to support the daily operations of the irrigation division. This role is responsible for coordinating schedules, assisting customers, managing administrative functions, and supporting field operations to ensure efficient service delivery and high levels of customer satisfaction.

The ideal candidate is organized, professional, capable of managing multiple priorities, and comfortable working in a fast-paced environment while supporting both customers and operational teams.

Key Duties and Responsibilities Schedule irrigation service appointments, consultations, and field visits for technicians and field crews

Coordinate daily schedules and routing to support operational efficiency

Serve as a primary point of contact for customer communication regarding scheduling, service updates, and general inquiries

Provide exceptional customer service while professionally representing the Moon Valley Nurseries brand

Maintain accurate customer records, notes, service requests, and scheduling updates within Hub Spot or similar platforms

Assist with proposal preparation, work orders, invoicing support, and administrative documentation

Communicate with irrigation technicians, foremen, and leadership teams regarding scheduling changes, customer needs, and operational priorities

Monitor incoming service requests and ensure timely follow-up with customers

Support operational reporting, data entry, and document organization

Assist with maintaining compliance records, permits, and licensing documentation as needed

Coordinate internal communication between sales, operations, and irrigation field teams

Support additional administrative and operational tasks as assigned

Job costing and profit and loss assistance

This is not an exhaustive list of responsibilities. We work collaboratively and new responsibilities may be assigned over time.

Qualifications:

Knowledge, Skills & Abilities Previous administrative, scheduling, customer service, or operations support experience preferred

Experience in irrigation, landscaping, construction, nursery operations, or related industries is a plus Strong communication and customer service skills

Excellent organizational and time management abilities

Ability to prioritize multiple tasks in a fast-paced environment

Strong attention to detail and problem-solving skills

Comfortable using digital tools such as Hub Spot, Microsoft Office, mobile applications, and scheduling software

Bilingual (English/Spanish) is highly preferred

Ability to work independently and collaboratively with multiple departments

Valid driver’s license preferred

Education

High school diploma or equivalent required.

Physical requirements/Working Conditions While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. The employee must frequently lift and/or move items over 15 pounds. Able to work outdoors for extended periods of time in possibly extreme conditions, including rain, heat, sun, and wind.

Other Subject to MVR and criminal background check (In accordance with applicable fair chance laws, rules, and regulations)
About UsMoon Valley Nurseries is the largest grower of box trees and palms in North America, and is an industry leader and high growth company that offers competitive salaries with exceptional employee benefits including medical insurance, 401(k), holidays, and PTO to all eligible employees. We are an equal employment opportunity employer. We are a drug free workplace.#MVNOTHER