Office Service Coordinator

Additional Job Description At P.F. Chang’s, we take PRIDE in creating a heart-filled, guest-led Pan-Asian dining experience while delivering meaningful value for our guests, Team Members, and shareholders.

Provide day-to-day administrative and office support with a high level of professionalism, accuracy, and responsiveness. Greet Team Members, guests, vendors, and business partners in a warm, helpful, and brand-appropriate manner while supporting visitor coordination, badge and access processes, and general office inquiries. Manage daily mail, shipping, receiving, package distribution, and related vendor accounts, including Fed Ex, UPS, USPS, and other delivery partners.

Maintain office/kitchen supply inventory, place orders, organize shared storage areas, and ensure common work spaces are neat, stocked, and functional. Promptly communicate and help resolve issues related to mail systems, printers, shipping platforms, deliveries, building access, or service interruptions. Assist with document preparation, filing, scanning, data entry, invoice support, and other administrative tasks for Human Resources, as assigned.

meeting room readiness, including room reservations, setup, technology coordination, catering support, materials preparation, and post-meeting reset. Assist with company events, leadership meetings, trainings, celebrations, and Team Member engagement activities at the Global Support Center. Help create a workplace experience that reflects thoughtful service through attention to detail, anticipation of needs, and timely follow-through. Partner with cross-functional teams to coordinate logistics, communicate updates, assignee seating assignments, and resolve office-related needs efficiently.

Monitor common areas, conference rooms, kitchens, supply areas, and shared spaces to support clean, safe, sanitary, and guest-ready standards. Submit and track basic facilities, maintenance, cleaning, security, and vendor requests, escalating issues as needed. Support workplace safety practices, emergency preparedness activities, and compliance-related administrative tasks. Maintain confidentiality and exercise sound judgment when handling Team Member, visitor, vendor, or company information.

Identify opportunities to improve office processes, organization, communication, and the Team Member experience. Demonstrate discipline by following through on commitments, meeting deadlines, and keeping stakeholders informed. Perform other duties and special projects as assigned.

High school diploma or equivalent required; associate degree or relevant administrative training preferred. Minimum of 2 years of administrative, office assistant, receptionist, facilities, hospitality, or customer service experience preferred. Experience supporting a corporate office, restaurant, hospitality, retail, or multi-unit organization preferred. Proficiency with Microsoft Office, Outlook, Teams, PowerPoint and general office technology; willingness to learn new systems and tools. Strong written and verbal communication skills with a professional, service-oriented presence.

Ability to work with a sense of urgency while balancing multiple priorities and interruptions.

• Hospitality-driven mindset with a genuine commitment to serving Team Members, guests, and partners.
• Excellent organization, follow-through, attention to detail, and time management skills.
• Ability to maintain composure, professionalism, and confidentiality in a fast-paced environment.
• Strong problem-solving skills and sound judgment when…