Director, Deal Enablement

Join Axon and be a Force for Good.

At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.

Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

At Axon,you’llplay a pivotal role in advancing our mission to protect life by supporting the teams that bring innovative technology to our customers.

You’llhelp shape the systems, policies, and processes that power scalable growth — ensuring every deal is executed with speed, clarity, and excellence.

• Partner with Sales, Legal, and Finance to structure deals that balance customer needs with Axon’s financial and compliance standards.

• Serve as the central point of contact for deal approvals, exceptions, and non-standard terms.

• Support Sales teams through the deal process — from pricing strategy to contract execution — ensuring alignment with revenue recognition and discount policies.

• Support the Senior Director and deal enablement team members in evolving deal governance and commercial playbooks.

• Support the quoting process for major accounts, helping ensure customer quoting and billing requirements are accurately reflected in contract documentation. Support accurate, timely quotations which are aligned with Axon standards.

• Help support quote and approval turnaround SLAs, proactively addressing any potential bottlenecks to improve deal velocity.

• Partner with the Salesforce CPQ/Billing and IT teams to enhance quoting approval workflows and automation.

• Ensure quoting data integrity to enable accurate forecasting, billing, and reporting, with a goal of reducing post-contract amendments where possible.

• Drive continuous improvement of deal enablement and quoting processes — simplifying workflows while maintaining robust internal controls.

• Identify and implement automation opportunities through AI, RPA, and improved system integrations.

• Support the rollout of new pricing models, promotions, products, or policies, ensuring smooth operational adoption.

• Build trusted relationships with Sales leadership as a strategic business partner and problem solver.

• Act as a bridge between Sales and internal support teams to drive issue resolution and enable faster deal turnaround.

• Deliver insights and feedback to leadership on recurring friction points, policy gaps, and system improvements, providing proposed recommendations to be implemented.

• Track and report on deal metrics such as quoting turnaround time, deal accuracy, discount levels, and approval throughput.

• Partner with Finance and Rev Ops to ensure clean data for forecasting and KPI reporting.

• Surface insights to drive continuous improvement across the Quote-to-Cash lifecycle.

• Education: Bachelor’s Degree in Business, Finance, or related field.
• Experience: 10-15 years of experience in Deal Desk, Commercial Operations, or Revenue Operations — ideally in SaaS, subscription, or hybrid SaaS/hardware environments.
• Strong understanding of deal structuring, pricing, and revenue recognition principles (ASC 606 exposure preferred).
• Proven track record of improving deal turnaround times and enforcing commercial governance while improving sales velocity.
• Hands‑on experience with Salesforce CPQ, Billing, Contract Lifecycle Management (CLM) tools, or equivalent platforms.
• Exceptional communication and stakeholder management skills — with the ability to influence cross‑functionally.
• Analytical and detail‑oriented mindset; comfortable balancing process rigor with operational agility.
• Bias for action and commitment to continuous improvement.

• Improved quoting accuracy and turnaround time.
• Increased compliance with pricing and deal policies.
• Reduced deal friction and…