Account Coordinator

Experiential, Event Marketing & Staffing

Promo Social is a fast-moving, creative experiential marketing and brand activation agency executing hundreds of events annually across the U.S.

From retail demos and sampling programs to large-scale live activations, we bring brands to life through real-world experiences that connect with consumers in meaningful ways.

If you thrive in a high-energy environment and love live events, this is for you.

We are seeking a highly organized, detail-oriented Account Coordinator to support Account Directors and Account Managers in executing nationwide programs.

This is a hands-on, fast-paced role centered around scheduling, staffing, logistics, and real-time execution. You will play a key role in ensuring every activation is properly staffed, organized, and executed at a high level.

• Own scheduling across retail demos, events, and brand activations nationwide
• Recruit, screen, interview, and book Brand Ambassadors and event staff
• Train and coach talent on expectations, execution standards, and brand guidelines
• Support Account Directors and Account Managers with talent bookings, confirmations, and day-of documents (DOCs)
• Proactively identify and communicate staffing gaps or changes

• Manage real-time communication with staff during live events
• Execute 24-hour pre-event confirmations and day-of check-ins
• Troubleshoot issues in real time and support field teams
• Provide rotating weekend coverage for live events

• Manage booking platforms including recruiting, scheduling, and reporting
• Oversee program recaps through Formstack
• Maintain clean, accurate, and up-to-date program data across all systems

• Support staging and storage operations including inventory management, kitting, and asset tracking
• Coordinate shipping logistics including Fed Ex drop-offs and delivery tracking
• Maintain accurate inventory sheets by client and program
• Assist in end-to-end logistics to ensure seamless execution
• Collaborate with Account Directors and Account Managers across multiple clients and programs
• Support recruiting, hiring, staffing, and nationwide execution
• Assist with budget tracking and vendor coordination as needed
• Travel to support on-site activations when required (travel compensated separately)

• Monday – Thursday: 10:00 AM – 4:00 PM (in-office)
• Friday: 10:00 AM – 4:00 PM (remote)
• Estimated
  
  Hours:
  
  ~30 hours per week
• This role may require evening and weekend availability depending on event schedules
• $22/hour
• 30 hours per week
• Paid twice monthly (15th and 30th) via ADP
• Monthly performance bonuses (paid on the 15th)

You’re stepping into the engine behind live events and brand experiences.

You’ll be part of a team that moves fast, solves problems, and brings brands to life in a real, tangible way. No two days are the same, and you’ll always be close to the action.