Hybrid CCaaS & WFM Analyst
Job in
Scottsdale, Maricopa County, Arizona, 85261, USA
Listed on 2026-08-28
Listing for:
CNA National Warranty Corporation
Full Time
position Listed on 2026-08-28
Job specializations:
-
Business
-
IT/Tech
Job Description & How to Apply Below
CNA National Warranty Corporation in Scottsdale, AZ is seeking a CCaaS & Workforce Management Analyst/Administrator to support contact center operations, CCaaS technology, and staffing. You’ll monitor performance, manage intraday variances, and develop forecasts to meet service levels.
This hybrid role blends data analytics with practical operations and cross-functional collaboration. The position emphasizes accurate schedules, timely reporting, and system administration, with a focus on
#J-18808-LjbffrTo View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×