Client Development Specialist

As a Client Development Specialist, you will work with existing clients to help them get the most value from products and services. You will engage clients through proactive outreach, provide guidance on best practices, and identify opportunities to expand usage and drive results. In this role, you will balance relationship management with revenue-focused activities, supporting clients throughout their lifecycle. You are comfortable working in a fast-paced environment, managing a high volume of interactions, and delivering consistent, high-quality client experiences.

• Proactively engage existing clients to optimize product usage and performance.
• Identify opportunities to expand services and demonstrate value and return on investment.
• Meet or exceed revenue, conversion, and activity targets.
• Deliver a positive client experience to support retention and long-term engagement.
• Educate clients on product features, best practices, and optimization strategies.
• Maintain accurate records of client interactions and progress.
• Monitor account performance and take action to improve outcomes.

• Requires a minimum of 2 years of related experience.
• Ability to influence decisions and identify growth opportunities.
• Clear communication skills with a focus on understanding client needs.
• Ability to manage multiple priorities in a fast-paced environment.
• Results-oriented with experience meeting performance targets.
• Adaptable and open to feedback in a changing environment.
• Ability to build relationships and deliver a positive client experience.

Tier 1 - United States of America 19.23 - 28.37 USD per hour. On-Target Earning (OTE) for this position is between $58k-$85k USD/year.

Senior Client Activation Specialist (Internal Only) 21.15 - 31.73 USD per hour base. On-Target Earnings (OTE) at this level is between $63k-$96k/year.

Note:

The Senior designation for this position is restricted to applicants who are current employees of Indeed and who already maintain the Senior level title. External candidates who are selected for this position will be hired at Level 3 and compensated according to that title.

We care about what you care about. We have a multitude of benefits to support employees, including medical, dental, vision, disability and life insurance. Employees can enroll in our company’s 401k plan and equity-based incentive program. They also receive open paid time off, 11 paid holidays a year, and up to 26 weeks of paid parental leave.

Indeed is deeply committed to building a workplace and global community where inclusion is not only valued, but prioritized. We’re proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, neuro-diversity, disability, age, or veteran status, or any other non-merit based or legally protected grounds.

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