Assistant Business Operations Manager; Membership

Desert Mountain Club is seeking a highly analytical, detail-oriented professional to serve as our Assistant Business Operations Manager (Membership).

As a certified Great Place to Work® and one of Arizona’s premier employers, Desert Mountain offers year-round stability, outstanding benefits, and opportunities for long-term career growth within the accounting operations.

In this role, you’ll be responsible for supporting the Membership Operations Manager. This position is a back-office business operations role focused on accounting transactions, reconciliations, reporting, database administration, contract and transaction documentation, escrow coordination, and data analysis. The successful candidate will spend the majority of each day working with financial records, spreadsheets, databases, reports, membership transactions, and operational data rather than in a customer-facing capacity.

• Minimum of 2 years of experience in accounting, financial analysis, business operations, financial administration, or a related field.
• Advanced proficiency in Microsoft Excel, including experience with Pivot Tables, advanced formulas, data validation, charts/graphs, reconciliation schedules, financial reporting worksheets, and data analysis.
• Excellent communication and customer service skills.
• Exceptional professional writing, editing, and proofreading skills, with the ability to independently prepare clear and accurate business correspondence, reports, agreements, presentations, and operational documentation with minimal editing.
• Ability to handle confidential information with discretion.
• Strong problem-solving, organizational, and analytical skills, with the ability to multitask, meet deadlines and maintain accuracy in a process-driven and fast-paced environment.
• Self-motivated with the ability to work independently, take initiative, exercise sound judgment, maintain confidentiality, and communicate effectively with individuals at all levels of the organization.
• Knowledge of database structures and accounting systems.
• Valid driver’s license meeting Club insurability standards required

Join one of the Top 10 Platinum Clubs of America and enjoy exceptional benefits and perks, including:

• Competitive pay
• PTO, Sick Pay, Holiday Pay, and Paid Parental Leave
• Annual Education Scholarship
• Tuition Reimbursement, Professional Development Scholarship
• Mentorship Program
• Internships
• Affordable medical, dental, and vision coverage
• Medical FSA and Dependent Care FSA
• FREE onsite medical clinic to all employees & their dependents
• Mental health, wellness, and virtual care resources
• FREE employee meals during shifts or meal stipend
• FREE golf and tennis
• Matching Retirement 401K Plan
• Retail discounts
• Pet insurance

* Please note, benefits are dependent on your DOL Status (ex. Full-Time, Part-Time, Seasonal).

Responsibilities:

• Process and maintain member accounting transactions, including dues, payments, transfers, pr orations, and automatic payments.
• Update and maintain membership databases, records, and transaction logs.
• Coordinate membership transfers, resignations, and onboarding/offboarding processes.
• Prepare and reconcile monthly and quarterly membership and financial reports.
• Administer member programs, including dues prepayments and hole-in-one payouts.
• Communicate membership updates with staff, HOA representatives, and members as needed.
• Assist with delinquency tracking, member communications, and collections processes.
• Prepare membership-related documents, agreements, and escrow instructions.
• Maintain records for special membership categories and related reporting.
• Prepare reports for management and membership committees.
• Support daily Pro Shop and accounting-related transactions.
• Assist with vendor account setup, tax…