Proposal Manager

Who we are:

Illumia is an industry leader in bringing the best integrated technology solutions to education, healthcare, and business campuses worldwide. Illumia was built on the collective expertise of two legacy cultures, and brings together people, technology, and insight to pioneer the art of the experience across the communities we serve. Be a part of this exciting organization and improving the lives of people doing mission-critical work.

This position is hybrid if local to our office in
Alpharetta, GA
or
Scottsdale, AZ.

Why join our team?

We strive to provide the best customer experience in the industry and have succeeded with a single, strong motivating principle:
We serve our user community.

Our success and growth are directly attributed to our people. Our newly named company is dedicated to fostering a culture of integrity, respect, and continuous personal development. We maintain an entrepreneurial spirit, where creativity, innovative problem-solving, and learning agility drive our day-to-day actions.

What you’ll be doing:

The Proposal Manager within the Proposal Team is an individual contributor who will play an integral role in the team's success. Specifically, the Proposal Manager will:

• Manage/Lead all aspects of RFP and coordination, including acting as a liaison with all business units needed to provide information to complete the RFP requirements (Sales, Contracts, Legal, Security, HR, etc.).
• Drive the response process end-to-end, facilitating SME inputs, managing deadlines, and escalating risks to keep submissions on track.
• Maintain response trackers, status reporting, and submission readiness. Monitor client communication and responses during preparation of tender.
• Lead planning calls to understand the complete project, history, win themes, potential red flags, and gain agreement on project milestones and deliverables.
• Manage RFP kickoffs: requirements, compliance matrix, responsibilities, internal deadlines.
• Content library/knowledge management: maintaining boilerplate, reuse, and past responses and assist in creating new content.
• Compliance review: ensuring every requirement is answered, attachments included, forms signed, portal steps completed.
• Leverage Project Tools/process Including:
  SharePoint, Microsoft Word, Excel, and Teams, Responsive (formerly RFPIO), Adobe Acrobat, and AI tools including Copilot and Claude
• Final assembly: converting to PDF, naming conventions, portal uploads, validating rendering, page limits, etc.
• Stay current on proposal best practices and market trends.

Who you’ll work with:

The Proposal Manager works closely with stakeholders across the organization, including Sales, Contracts, Legal, Client Success, and others, to develop comprehensive, high-quality responses.

What you bring to the table:

• Bid Strategy subject matter expertise (or equivalent)
• Ability to train and coach more junior team members.
• Ability to independently solve complex problems.
• Ability to influence without direct authority.
• A self-motivated, quick learner who has a desire to win business through the RFP process. understands Sales tactics and methodologies.
• Bachelor’s degree desired—with preference given to additional Project Management or Proposal Management Certification (APMP)
• Minimum 4+ years proposal coordination experience and/or project management experience, having worked with multiple internal/external groups at all levels of an organization.
• Minimum 4+ years’ experience writing sales proposals and/or responding to RFPs.
• Experience writing large-scale, complex bids for US $ 500K+ value with proven success.
• Proven ability to manage time, multitask, and excel in a deadline-oriented environment while supporting several proposal projects simultaneously.
• Software skill requirements:
  • Microsoft…