Sr. Lead, Business Operations - Risk

At Early Warning, we’ve powered and protected the U.S. financial system for over thirty years with cutting-edge solutions like Zelle®, Paze℠, and so much more. As a trusted name in payments, we partner with thousands of institutions to increase access to financial services and protect transactions for hundreds of millions of consumers and small businesses.

Positions located in Scottsdale, San Francisco, Chicago, or New York follow a hybrid work model to allow for a more collaborative working environment.

Candidates responding to this posting must independently possess the eligibility to work in the United States, for any employer, at the date of hire. This position is ineligible for employment Visa sponsorship.

The Sr. Lead, Business Operations - Risk role is an individual-contributor role responsible for translating enterprise Risk Operations priorities into coordinated execution across a broad portfolio of high-visibility work. The role drives operating rhythms, integrated roadmaps, stakeholder coordination, executive communications, and repeatable mechanisms that enable Risk leadership to advance priorities with clarity, consistency, and follow-through. This position will execute the enterprise risk training strategy, manage the integrated roadmap, and coordinate Risk subject matter experts and Learning & Development to ensure role-based training, learning paths, and related assets meet the established risk training standard and are delivered on time.

Although this role does not have direct reports, it manages delivery across a broad portfolio, adjusts priorities as demands change, builds relationships across stakeholder groups, and consistently executes high-visibility work with significant business impact. The role operates with a high degree of independence, identifies and manages dependencies, and creates alignment across internal business partners, senior leaders, subject matter experts, and external stakeholders.

• Drive execute the enterprise risk training strategy and manage the integrated training roadmap, including priorities, milestones, dependencies, , governance, and progress reporting.
• Coordinate Risk subject matter experts and Learning & Development partners to develop, and deliver role-based training, learning paths, job aids, and other learning assets that meet the enterprise risk training standard.
• Build and maintain the Risk Knowledge Base in SharePoint, including content governance, organization, ownership, maintenance routines, and coordination with content contributors.
• Develop enterprise Risk communications that translate complex topics into clear, audience-appropriate messages and reinforce key priorities, expectations, and actions.
• Create concise executive materials for ExCo, the Risk Committee, ERMC, and other leadership or governance forums, coordinating with content owners to ensure accuracy, clarity, and readiness.
• Coordinate planning, materials, logistics, follow-up, and action tracking for two quarterly Risk Advisory Boards with owner banks.
• Drive business operating routines that provide visibility into progress, surface risks and dependencies, and support timely decisions by Risk leadership.
• Lead day-to-day stakeholder management and cross-functional coordination across Risk, Learning & Development, Communications, business teams, and other partners.
• Identify opportunities to improve operating processes, governance, communications, and knowledge-management practices and implement scalable approaches that strengthen execution.
• Support other Risk Operations priorities and special initiatives as needed.
• Support the company's commitment to risk management and protecting the integrity and confidentiality of systems and data.