Facilities Operations Coordinator

Facilities Operations Coordinator

The Facilities Operations Coordinator is responsible for managing and overseeing all aspects of unit renovation projects across Cogir's portfolio, including but not limited to unit renovations, model renovations, guest suites, etc. This role ensures renovations are completed on time, within budget, and in compliance with Cogir's quality standards and the requirements established by ownership groups. The role will coordinate contractors with the community leadership team, review and approve documentation, monitor project budgets, and ensure adherence to compliance and quality assurance standards.

This role requires up to 50% travel as needed.

Key Responsibilities

• Collaborate with Executive Directors and General Contractors to define unit renovation scopes and communicate requirements to site teams.
• Review and approve contractor quotes, Requests for Approval (RFAs), and invoices to ensure scope alignment and budget compliance.
• Monitor contractor work and ensure suite turns are completed within 30 days.
• Track and report on program spend and budget adherence.
• Review Workday reports for renovations to ensure cost and scope compliance.
• Issue communications to General Contractors regarding program updates and changes.
• Deliver training on program standards to new Executive Directors and contractors.
• Source, onboard, and manage contractor relationships while working with Procurement to explore possible new opportunities.
• Build out a program for resident-occupied unit turns.
• Ensure accurate and consistent financial tracking of renovation and refresh costs.
• Maintain quality assurance and compliance with established program standards.
• Develop and maintain standardized renovation schedules to align with occupancy needs and minimize downtime.
• Coordinate closely with community leadership to prioritize unit turns based on market demand and resident move-in timelines.
• Conduct regular site inspections to verify progress, resolve issues, and confirm adherence to Cogir's specifications and safety standards.
• Manage change orders, ensuring all scope modifications are properly documented, approved, and financially reconciled.
• Partner with Finance to ensure timely coding, reconciliation, and reporting of all renovation-related invoices and expenses.
• Collaborate with Procurement to evaluate and implement cost-saving opportunities in materials, finishes, and vendor contracts.
• Liaison post-renovation walkthroughs with Executive Directors/General Contractors to validate quality, compliance, and readiness for occupancy.
• Establish benchmarks and KPIs for renovation performance (cost per unit, average completion time, vendor performance scores).
• Support Asset Management by providing regular reporting packages on unit renovation, progress, spend, and forecasted needs.
• Develop and maintain training resources (guides, checklists, templates) to ensure consistency across communities and contractors.
• Identify process inefficiencies and recommend continuous improvement initiatives to streamline suite turn programs.
• Build collaborative relationships with residents and families during occupied-unit renovations to minimize disruption and maintain satisfaction.
• Quality assurance and compliance with established program standards.

Requirements

Candidate Qualifications

Education:

• A high school diploma is required.
• A bachelor's degree in Project Management, Construction Management, Facilities Management, Business Administration, or a related field is preferred, or an equivalent combination of experience and education is required.

Experience, Competencies, and

Skills:

• Minimum of 3–5 years of experience coordinating or managing multi-site renovation, construction, or capital improvement projects, preferably in senior housing, hospitality, or multifamily settings.
• Proven ability to manage contractors, budgets, and project timelines across multiple locations.
• Strong understanding of construction processes, project scheduling, and budget management.
• Excellent organizational and problem-solving skills with high attention to detail.
• Strong communication and interpersonal skills, able to work collaboratively with field teams, vendors, and corporate departments.
• Proficiency in Microsoft Office Suite and project management tools (e.g., Smartsheet, MS Project, or similar platforms).
• Familiarity with Workday and procurement systems a plus.
• Demonstrated ability to balance multiple priorities in a fast-paced environment.
• Commitment to maintaining Cogir's quality, safety, and brand standards across all renovation projects.

Work Setting

• In-person at Cogir's Corporate Office in Scottsdale, AZ.
• Ability to travel up to 50% as needed to support on-site project needs.