Customer Service Manager: Team Leader & Process Optimizer
Job in
Scottsdale, Maricopa County, Arizona, 85250, USA
Listed on 2026-07-29
Listing for:
Sharecare
Full Time
position Listed on 2026-07-29
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Client Relationship Manager, Account Manager -
Management
Client Relationship Manager, Account Manager
Job Description & How to Apply Below
Sharecare is hiring a Customer Service Manager in Phoenix, AZ to supervise a team of Customer Service Representatives and Engagement Specialists. The role focuses on coaching, developing, and supporting the team daily, while monitoring metrics and service quality.
The ideal candidate will demonstrate leadership aligned with Sharecare's values, manage workloads, and drive customer experience improvements. Travel may be required, with a strong emphasis on collaboration and performance excellence.
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