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Senior Customer Success Leader — SaaS Growth
Job in
Scottsdale, Maricopa County, Arizona, 85261, USA
Listed on 2026-08-02
Listing for:
Axway
Full Time
position Listed on 2026-08-02
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM
Job Description & How to Apply Below
Axway seeks a Senior/Principal Customer Success Manager to lead customer success in the Americas for managed cloud and SaaS. This role drives adoption, expansion, and engagement across the customer journey, aiming to grow ARR and reduce churn while guiding cross-functional teams.
The successful candidate will own strategic accounts, manage expectations, and report on KPIs, with a strong emphasis on customer outcomes and revenue expansion.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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