Client Success Representative
Job in
Scottsdale, Maricopa County, Arizona, 85261, USA
Listed on 2026-08-17
Listing for:
Brand Bongo
Full Time
position Listed on 2026-08-17
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management, Client Relationship Management, Customer Service Rep -
Sales
Customer Success Management, Client Relationship Management
Job Description & How to Apply Below
Client Success Representatives protect the Brand Bongo promise after the sale. You'll onboard new clients, guide them through Care plans, catch risk early, and find natural expansion opportunities. We want empathetic operators who like systems, AI-assisted follow-up, and growing into CS leadership.
Responsibilities- Run onboarding and check-ins for website and Care clients
- Monitor health signals and proactively solve friction
- Educate clients on updates, reporting, and how to get the most from their plan
- Identify upgrades (Care tiers, add-on services) without sleazy upselling
- Partner with Support and Delivery so issues don't bounce forever
- 2+ years in customer success, account management, or client-facing ops
- Clear written and verbal communication
- Organized CRM habits and follow-through
- Calm under pressure; client-first without being a doormat
- Authorized to work remotely in the United States
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×