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Member Experience Associate
Job in
Scottsdale, Maricopa County, Arizona, 85261, USA
Listed on 2026-10-04
Listing for:
Valley-of-the-Sun-Jewish-Community-Cente
Full Time
position Listed on 2026-10-04
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Event Management & Planning, HelpDesk/Support, Customer Success Management
Job Description & How to Apply Below
This position is a customer service position responsible for staffing the Welcome Desk and assists in providing the best Member Experience. Engage, Exceed Expectations and Excellence is what we do!
RESPONSIBILITIES AND DUTIES:- Greet all members and guests enthusiastically and professionally in person and by telephone
- Engage with all members throughout their shift
- Check in members guests according to procedures
- Accepting payments for services at POS computer
- Making reservations in UPace
- Answering the telephone and directing calls to the proper person
- Assist members by being knowledgeable of all departments, services, community/campus programs and events
- Keep membership director abreast of all customer service issues and concerns
- Give tours and process membership applications
- Additionally, any responsibility that would be required to maintain effective member relations; issuing photo , addressing membership inquiries, keeping surrounding area organized and other duties as assigned
Full-time, Part-time
Salary:$17.00 - $19.00 per hour
Benefits:- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Day shift
- Holidays
- Monday to Friday
- Weekend availability
- Commission pay
- High school or equivalent (Preferred)
Position Requirements
10+ Years
work experience
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