Training Manager, Adaptive Control Scottsdale, Arizona, United States Scottsdale, Arizona

Location:

Scottsdale, Arizona, United States

Location: Onsite at one of our HUB offices locations (Scottsdale, AZ, Seattle, WA, Boston, MA, New York, NY, or Atlanta, GA) Tuesday-Friday, and on the road 50% of time
Reports to: Senior Manager, Training Operations
Direct Reports: none

• Administer and support day-to-day operations of Adaptive Control courses and programs within the United States, including scheduling, logistics, course delivery, instruction support, quality control, promotion, development, and operational follow-up.
• Assist in leading and coordinating a team of highly competent Adaptive Control instructors and coaches, including cadre alignment, instructor development, and consistency of delivery standards.
• Ensure course logistics, on-site execution, instructional quality, and post-course follow-up are completed to a high standard and aligned with Global Training Services expectations.
• Support continued growth and expansion of Adaptive Control training initiatives, including host-agency recruitment, student enrollment, and pipeline development for future courses.
• Travel as required to administer training, demonstrations, presentations, instructor development, and operational support at customer sites, conferences, and partner engagements.
• Represent Adaptive Control and Axon professionally during courses, conferences, demonstrations, and external engagements.
• Deliver or support delivery of Adaptive Control instructor certification and operator courses according to program schedule and business priorities.
• Contribute to curriculum development, training plans, coaching systems, and operational procedures, including refinement based on customer feedback, instructor input, and program performance data.
• Monitor course effectiveness and customer satisfaction metrics to continuously improve curriculum quality, delivery methods, and learner outcomes.
• Support internal approval processes, program development initiatives, and long-term strategic growth efforts in partnership with Adaptive Control leadership and cross-functional stakeholders.
• Help maintain operational consistency, instructional quality, and cultural alignment across all Adaptive Control activities in the United States.
• Partner with Sales, Customer Success, and regional training operations to align course readiness with customer deployments, academy partnerships, and go-to-market timelines.
• Coordinate with international Adaptive Control stakeholders to support curriculum consistency and knowledge transfer as the program scales globally.
• Identify operational barriers to course delivery or adoption and develop practical plans to improve engagement, utilization, and customer readiness.
• Establish and maintain quality assurance standards for Adaptive Control training, including curriculum accuracy, instructor consistency, delivery expectations, and post-course engagement standards.
• Lead or support recurring operational touchpoints with instructors, contractors, and internal stakeholders supporting Adaptive Control initiatives.

• Minimum of five years of relevant operational and/or instructional experience in combatives, defensive tactics, martial arts, or closely related fields.
• Proven competency and experience as an instructor over an extended period; ability to apply modern coaching methodologies, adult learning principles, and performance-based instruction.
• Prior law enforcement or military experience (required).
• Experience with in SWAT, tactical teams, special operations, or other specialized units (preferred).
• Black belt in Brazilian Jiu-Jitsu or high competency in wrestling (highly preferred); equivalent operational and instructional experience may be considered.
• Act…