EdPlus Enrollment Coach Lead

## EdPlus Enrollment Coach Lead Apply:
Off-Campus:
Scottsdale:
Full time:
Posted 17 Days Ago:
End Date:
September 22, 2026 (16 hours left to apply):
JR126942
** Job Profile:
** Student Support Services Manager 2
** Job Family:
** Student Support Services
** Time Type:
** Full time
** Apply before 11:59 PM Arizona time the day before the posted End Date.
***
* Minimum Qualifications:

** Bachelor's degree and five (5) years of experience appropriate to the area of assignment/field including two (2) years managerial experience; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.
Job Profile

Summary:

Manages complex student support services to help students with unique needs to navigate and succeed in higher education, participates in the development of programs and initiatives, and identifies resources and/or funding to support program activities in support of the university's enrollment, persistence, and graduation goals.
*
* Job Description:

** Are you a professional who is passionate about changing lives through higher education? Do you love empowering students to achieve their goals in a dynamic and supportive environment? Are you a leader who excels at managing and coaching others? Then continue reading below for this Enrollment Coach lead opportunity!

ASU EdPlus is a dynamic unit of Arizona State University focused on the design and scalable delivery of digital teaching and learning models to increase student success and reduce barriers to achievement in higher education. We advance the economic, social, cultural, and overall health of the local, national, and international communities served by ASU.
Want to know more about working at EdPlus? Watch this short video!

We’re seeking a driven, people-oriented
** Enrollment Coach Lead
** to support both graduate and undergraduate students as part of our Enrollment Center team. Every day you will make a difference in the lives of others by assisting students through the admissions process and working collaboratively with other departments to best support learners. You will be an empathetic communicator and problem solver who motivates others to achieve their educational goals.
** Essential Duties:
*** Provide strong, results-oriented leadership that motivates, engages, and inspires the support and commitment of others.
* Train, develop, and manage a team of Enrollment Coaches using a collaborative, persuasive leadership style.
* Coordinate and drive the implementation of recruitment plans for graduate and undergraduate prospective students.
* Develop and provide resources that enable others to provide the best, most accurate information, and direction to prospective students.
* Analyze data to improve the student enrollment experience and team performance outcomes.
* Work with a high degree of accuracy while managing a variety of activities subject to tight deadlines and potentially conflicting priorities.
* Partner with ASU academic units and services to work through challenges and solve unique roadblocks.
* Take a proactive approach through challenging the status quo by recommending new and innovative procedures with student success in mind.
* Assume or coordinate other duties or projects as assigned or directed.
** Desired

Qualifications:

*** Evidence of a bachelor's degree or higher in a related field.
* Evidence of a strong sense of urgency and passion about helping others achieve their education goals.
* Evidence of excellent communication skills with the ability to handle complex issues, resolve conflicts and de-escalate when appropriate.
* Demonstrated ability to navigate with change and pivot quickly to create a successful working atmosphere supporting others.
* Evidence of being…