Manager, Software Engineering

Job Summary

Pay Pal’s Credit Platform team builds the core foundation behind Pay Pal’s global credit ecosystem, powering products such as Credit Cards, Buy Now Pay Later, Working Capital, and Merchant Term Loans for millions of customers and businesses worldwide. Our platform supports credit products in the United States, Canada, the United Kingdom, France, Italy, Spain, Germany, and Australia, with continued expansion planned.

We develop core credit capabilities through well-defined APIs that power the full credit lifecycle—from offers and eligibility to application, account management, asset sales and beyond—enabling consistent, scalable experiences across products and markets.

• Directly manage software development projects (including program management) and execution through individual contributors. May also lead project teams across platforms or groups
• Implement processes to drive strong operational hygiene for all components and systems within the group
• Responsible for the delivery of projects, including quality and timeliness, that impact their domain and potentially one other
• Demonstrate strong tactical ability by managing the roadmap for a scrum team responsible for technical issues of diverse scope where analysis requires an understanding of current business or trends
• Communicate technical issues with non-technical audiences
• Analyze multiple sources of information and identify & resolve complex technical, operational, and organizational problems relating to software development
• Collaborate with direct team, managers in org, members of various resulting team, stakeholders such as Product Owners & PMO

• 5+ years relevant experience and a Bachelor’s degree OR any equivalent combination of education and experience

• Lead and grow a high-performing engineering team delivering scalable, low-latency, and highly reliable credit systems
• Own a defined platform area with significant business impact on several credit initiatives
• Drive execution and technical direction for complex, cross-team initiatives

• Drive predictable delivery by managing priorities, risks, and cross-team dependencies
• Partner with Product, Risk, and several Pay Pal teams to build robust solutions
• Guide architecture and ensure systems meet high standards for reliability, observability, and data integrity
• Establish and track SLOs, KPIs, and operational metrics to continuously improve system performance
• Champion engineering excellence across code quality, testing, and incident management
• Balance short-term delivery with long-term platform scalability and maintainability

• Hire, develop, and retain top engineering talent
• Foster a culture of ownership, accountability, and psychological safety
• Mentor senior engineers and help grow future technical and people leaders
• Drive clarity in goals, roles, and expectations aligned with broader organizational priorities

• Thrive in ambiguous, high-stakes environments and make sound trade-offs across business, technical, and risk considerations
• Bring a data-driven mindset with a focus on measurable outcomes and continuous improvement
• Communicate effectively and translate complex technical concepts for diverse audiences
• Influence outcomes beyond your immediate team in a matrixed organization
• Contribute to multi-quarter roadmap planning and technical strategy

Pay Pal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, Pay Pal will provide reasonable accommodations for qualified individuals with disabilities.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalgloba