Assistant House Manager

Assistant House Manager

Scottsdale Arts was established in 1987 as a private, nonprofit 501(c)(3) and has evolved into an organization with four dynamic operating branches that span the visual and performing arts. Through its branches, Scottsdale Arts offers diverse, high-quality arts experiences to hundreds of thousands of Scottsdale residents and visitors annually in addition to fostering the active engagement of government, business, education, and the private sector in the arts.

Do you have a passion for the performing arts and event work in our community? Do you enjoy interaction with a diverse community and sharing enthusiasm for a wide variety of performing arts experiences? If so, then we are looking for you! Come join the Events department at Scottsdale Arts as an Assistant House Manager.

· Compensation: $19.47/hour

· Shift/

Hours:

10 hours per week, depending on scheduled performances and events

· Job Type: Non-exempt, Part-time, Not benefits eligible

·

Location:

Scottsdale Center for the Performing Arts – Scottsdale, AZ

If you need assistance or accommodations during the recruitment process, please reach out to us at Recruiting

Here is what you will get to do:

· Work directly with volunteer usher staff in the training, assigning of duties, coordination during events, and post-performance activities.

· Be a point of contact during performances and events, which may include setup, pre-show walk-through, problem-solving, resolving questions and impromptu needs, and providing support to patrons for a welcoming and engaging experience.

· Be directly involved in accessibility opportunities by ensuring patron safety and adherence to the Americans with Disabilities Act (ADA) as well as assessment and support of ADA seating accommodations, and other needs as they arise.

· Have the opportunity to be directly impactful on the functioning of a dynamic performing arts venue through coordination of theater activities; including timing, guest interaction, intermission, and post-show needs.

· Work with a functional team that values collaboration, creativity, and each member's unique contribution.

Here is what you will need to be successful:

· High School diploma or equivalent

· 6 months+ experience in front of house theater, usher management or related theater and customer service.

· Strong customer service skills and ability to interact with diplomacy and support for diverse populations served by Scottdale Arts

· Ability to manage multiple tasks in a fast paced, dynamic and changing environment.

· Flexibility for a variety of shifts which may include day, evening and weekend hours.

· Ability to work in a theater setting with low lighting, multi-level space, repeated climbing of 35 step stairs during an event, lifting up to 20lbs, frequent bending, standing, stooping and balance.

Bonus if you can do the following:

· Demonstrate bilingual skills

· Have current CPR/First Aid Certification