Manager, Business Enablement

Overview

The Company
Pay Pal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, Pay Pal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers.

We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. Pay Pal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers. We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds.

We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a Pay Pal or Venmo account balance, Pay Pal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our Pay Pal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other.

We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.

Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

The Global Financial Crimes and Customer Protection (GFC) organization is responsible for detecting and preventing financial crimes, including money laundering and terrorism financing. The successful candidate will be responsible for leading efforts to enhance processes related to sales channel onboarding opportunities, product launches, market expansions and merchant risk-related matters requiring quick analysis and resolution. The successful candidate will work with their jurisdictional SLOD team to implement AML/CTF policies around high-risk customers with an eye towards innovation and leveraging tools and technology to enhance how individual deal guidance is relayed.

This role also requires deep subject matter expertise in investigative practices and proven success in partnering with the business to drive innovative solutions that are balanced by best-in-class AML/CTF and regulatory risk management.

Essential Responsibilities

• Identify issues and recommend best practices for risk management within the organization.
• Lead functional projects and programs that enhance risk assessment and mitigation efforts.
• Collaborate with teams to analyze business trends and their implications for risk management.
• Contribute to process improvements that enhance the effectiveness of risk management strategies.
• Provide guidance and support to team members in executing risk management initiatives.

• 5+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

• Serve as a subject matter expert for sales channel onboarding opportunities presenting with novel business models, specialized industry or market risks, or otherwise requiring elevated analysis and approvals.
• Support Head of Business Enablement in partnering with SLOD Compliance and GFC staff to establish risk…