Mortgage Production Associate

Loan Officer Assistant

Cornerstone Home Lending, a division of Cornerstone Capital Bank, is a unique national home lender known for amazing service, customer satisfaction, on‑time closings, employee retention, and happiness. We employ people who are passionately committed to Cornerstone’s Mission, Vision & Core Convictions.

We honor God by using our talents to make a positive difference in the lives of our team members, clients, shareholders, communities, and the people who provide services to us.

• Provide a warm welcome to Realtors and Clients
• Monitor and manage workflow to ensure timely closings
• Maintain product knowledge and stay up‑to‑date on market conditions
• Comply with all applicable laws and regulations related to mortgage lending
• Set up loan files and pre‑qualification; review borrower income and asset documentation for completeness and accuracy
• Communicate with borrowers, processors, operations staff, title companies, Realtors, etc., to expedite the mortgage process
• Request and follow up on required documentation from clients
• Disclose and submit loans to the Operations Department – attention to detail required
• Perform basic income calculations, run AUS, and set up loan scenarios in Mortgage Coach
• Provide extraordinary customer service to both internal and external customers
• Meet goals regarding time frames – we always close on time
• Work within a database
• Plan and set up lunch‑ins, meetings, etc.
• Market, service, and promote the Company’s loan products; make outbound calls to past clients to check in and schedule follow‑up conversations

• Excellent customer service skills
• Strong written and verbal communication skills
• Strong computer and technology skills
• Must be extremely organized
• Computer savvy and quick to learn new systems
• DU is a plus
• Ability to follow up with multiple prospects daily
• Strong organizational, problem‑solving, and analytical skills required
• CRM/Salesforce experience and knowledge of working within a database are a plus
• Professional demeanor
• Self‑motivated
• NMLS license (preferred)

This professional will assist the Loan Officer in partnering with Realtors, builders, and other clients in securing mortgage financing. In this role, you must be technically competent and driven to help our customers, bringing enthusiasm, attention to detail, and a servant’s heart to the position.

We recognize and reward hard work with a competitive salary, a full benefits package, and a performance‑based bonus dependent upon position/department.

If Cornerstone sounds like the place for you and you have the qualifications, drive, and passion to match, we invite you to become a member of our winning team! Once you’re part of our Cornerstone family, we’ll continue to invest in you as a valuable asset in our company. There’s something special about working at Cornerstone.