Sr. Corporate Loan Processor; Hybrid

Position Overview

Cross Country Mortgage (CCM) is the nation’s number one distributed retail mortgage lender with more than 9,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. The Sr. Corporate Loan Processor is responsible for obtaining and verifying necessary documentation for underwriting the loan file and communicating directly with the customer and/or Loan Officer to obtain documentation for final loan approval.

The Sr. Corporate Loan Processor works with dedicated branches at Cross Country Mortgage.

• Communicate with various companies to obtain vendor information including, but not limited to, verification of employment, title commitment, and payoff information.
• Verify vendor orders are completed and returned, and invoices are received and documented.
• Perform a thorough review and analysis of borrower’s credit, income and assets as required by loan program before submitting the file to underwriting.
• Obtain a complete loan package before submitting to underwriting.
• Verify all required documentation in the file is complete and accurate and identifies any potential issues that may arise before submitting to underwriting.
• Prepare a loan approval summary for missing documentation before submitting to underwriting for Loan Officer/Branch Manager to review.
• Transfer a completely documented file to the underwriter to be approved or denied.
• Directly communicate with customers to obtain missing documentation required for the loan.
• Consistently manage a pipeline of 40 active loans and fund a minimum of 27 units per month.
• Manage pipeline within allotted turn times, prioritizing loans based on the department’s Service Level Agreements (SLAs) and estimated close dates.
• Participate in branch pipeline calls, as necessary.
• Complete all training classes assigned by Cross Country Mortgage, LLC before the due date.
• Review loans for compliance within RESPA, TIL, HMDA, Reg. B, etc. (all mortgage related regulations).
• Prepare proper disclosures and re-disclosures as required by regulations.
• Complete required loan submission, re-submission, and closing checklists.
• Document all communication related to the loan application in the LOS system’s conversation log.
• Assist in coverage of co‑worker’s pipelines when needed.
• Assist closing, secondary, and servicing to obtain documentation needed to clear outstanding suspense items for personal loans worked on and/or loans worked on from other team members.
• Modify work schedule and occasionally work overtime as needed to fulfill responsibilities based on business needs.
• Perform other duties as required.

• High School Diploma or equivalent.
• 3–5 years’ residential mortgage processing experience.
• Knowledge of RESPA guidelines, all mortgage and consumer lending regulations, Regulation Z and Regulation B requirements, and loan documents.
• Previous experience with Encompass.
• Excellent math and analytical skills.
• Excellent communication skills.
• Skilled at prioritizing to meet deadlines.
• Proficient knowledge of DU, LP, Microsoft Outlook, and Windows.

• Competitive compensation plan.
• Robust benefits package including medical, dental, vision, and a 401(k).
• Company‑provided short‑term disability.
• Employee assistance program.
• Wellness program.

Cross Country Mortgage, LLC supports equal employment opportunity in hiring, development and advancement for all qualified persons without regard to race, color, religion, religious creed, national origin, age, physical or mental disability, ancestry, marital status, uniformed service, covered veteran status, citizenship status, sex (including pregnancy, childbirth, and related medical conditions, and lactation), sexual orientation, gender identity, gender expression, transgender status, domestic violence victim status (where applicable), protected hair style or texture, genetic information (testing or characteristics), or any other protected status of an individual or because of the individual’s association with a member of a protected group or any other characteristic protected by federal, state, or local law (“Protected Characteristics”).

The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self‑expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation. The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion.