Mortgage Loan Officer Assistant

Cornerstone Home Lending, a division of Cornerstone Capital Bank, is a unique national home lender with a reputation for amazing service, customer satisfaction, on‑time closings, employee retention, and happiness.

We are searching for a Licensed Production Associate with strong time management skills, organization, good work ethic, and outstanding customer service skills.

• Provide a warm welcome to Realtors and Clients
• You will need to monitor and manage workflow to ensure timely closings
• Maintain product knowledge and stay up-to-date on changes to market conditions
• Comply with all applicable laws and regulations related to mortgage lending
• Set up loan files and pre‑qualification, and once under contract, review borrower income and asset documentation for completeness and accuracy
• Communicate with borrowers, processors, operations staff, title companies, Realtors, etc., to expedite the mortgage process
• Request and follow up on required documentation from our clients
• Disclose and submit loans to the Operations Department – lots of attention to detail
• Perform basic income calculations, run AUS and set up loan scenarios in Mortgage Coach
• Provide extraordinary customer service to both internal and external customers
• Meet goals regarding time frames – we always close our clients on time
• Work within a database
• Plan and set up lunch‑ins, meetings, etc.
• Market, service, and promote the Company’s loan products, make outbound calls to past clients to check in and schedule check‑up conversations

• Strong written and verbal communication skills
• Strong computer and technology‑related skills
• Must be extremely organized
• Computer savvy and strong ability to pick up quickly on new systems
• DU is a plus
• Ability to follow up with multiple prospects daily
• Strong organizational, problem‑solving, and analytical skills required
• CRM/Salesforce experience and knowledge of working within a database are a plus
• Self‑motivated

Because we recognize and reward hard work, we offer a competitive salary, Medical, Dental, Vision, Accidental Death, Long‑Term Disability, Short‑Term Disability, FSA, HSA, 401K, Basic Life, Voluntary Life, and Paid Parental Leave benefits, as well as the opportunity for a performance‑based bonus based on position and department.

NMLS

Equal Opportunity Employer
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